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Hi just an update, so following up with the bike store I purchased it from this is normal and by design. They have also sent me pics of bikes in their store which is exactly the same. Now with this all said I am no construction engineer but wouldn't a straight seat post be stronger....

the seat seems perfectly aligned, I was also able to dig up a picture I had snapped from when I first got it out of the box and it appears to be bent there as well. Is this a design thing? I can't imagine it being designed this way? Is this a defect? if so how can this be shipped like this, I...

Hi, I purchased this ebike back in April 2018 from AMEGOEV, has any other user purchased or seen a focus jam2. Do they have bent seat posts?

Hi everyone, I purchased my focus jam2 back an April this year and haven't really used it. but I notice today that the seat post is bent. Is the bike designed this way or is this a defect? Can someone answer me or send me a pic of your seat post?

How would something like this happen?

I purchased a stromer two months ago and this is the second time I am trying to open the battery door, to my realization the door will not open. So I found out what the problem you were all having. When unlocking the lock there is a metal piece that slides into the door to keep it shut. well...