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Thanks for the note! The locator page would list all locations available as of now, sounds like our HQ/showroom in Santa Cruz is the closest for you. If that's an option then I suggest to call our team at 855-655-2549 and check when a test ride can be scheduled. Hope that helps a bit!

Love seeing this! Great commute!

Yes, every shop have their own rules which should be respected, but in our experience most shops provide service for bikes in general regardless if they've sold it or not. It would be very difficult to buy and own any ebike in general otherwise. We've never had a Blix owner not being able to...

Hi Bob, 3 green and red light on the battery means fully charged, the green lights will disappear one by one until only the red light is left, which means it's time to charge. But don't hesitate to give our support team a call at 855-655-2549 and they'll assist with resolving anything you need!

Hi Alan, thanks for choosing Blix and great to hear your wife enjoyed the Aveny! In general you can have your Blix bike serviced in almost any bike shop as we're using very common bike parts and an easy "plug and play" system for electronic parts. We also have selected showrooms in the country...

Hi Sia, Please note that the EBR forum is not meant to be a place for companies to handle support, please refer to our [email protected] or 855-655-2549. thanks!

We're there as long as the bike is there;)

Hi Sia, I checked in about this actually because it didn't sound correct that you would be told that. Without being part of the conversation, it seems like there might have been a misunderstanding as it was explained to me that this was referring to the part itself, not the entire bike. Just...

Hi Sia, thanks for the detailed reply, I will definitely check in with our team to see what happened! But here are some quick notes: Regarding contacting us - our support team is available in our California office daily mon-fri 9-5pm pst, on some busy days there might be a wait on the phone but...

Hi Sia, Sorry to hear you haven't got things resolved, do you have a ticket number by any chance so I can follow up on the details? For sure we're never too busy to support our Blix riders!

Great to hear! Securing any potential loose parts is part of the assembly/safety check process so glad that worked out. Thanks for input on motor assist, it's a combination of software and hardware capability. Hope you'' have many happy miles with your new Vika+!

Powerful. Versatile. Stylish. Affordable. The Blix Packa is launching this spring! Sign up for early bird pricing up to 40% off during our Indiegogo campaign in March: https://blixbike.com/pages/packa-launch Some goodies: Super compact cargo design comparable to a regular bike A dual...

@Toomanycats here are some reviews and articles for the Prima, and yes it's a really good deal right now! https://electricbikeaction.com/bike-test-blix-komfort-prima/ https://techcrunch.com/video/we-go-butt-on-with-the-blix-komfort-prima-electric-bike/

@Rover1701 we usually update models within a 12-18 months period. I don't have details now, but there will be an update sometime during 2019, but not before summer.

Here it is! Just revealed now on the blix website: https://blixbike.com/pages/packa-launch

@frequentflyer The Aveny is generally recommended for 5'2" - 5'10", and it should be a great fit if you are 5'9". If you buy online from our webshop, we will ship the bike to a local shop within 15 miles from the address you put in at checkout. If there is no Blix dealer in your location, we...

@BiscuitHead Order fulfillment usually takes up to 5 days from order to delivery, depending on your location. Very sorry to hear the long wait you have had, I'm not sure what happened this time but if you still haven't received the bike can you please message me or our [email protected] and...