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My guess would be that the electrical cables/brake hose aren't long enough for them out of the box.

It's pretty light, and the HS Touring model is an absolute rocket.

Depends on the nature of the crash. Carbon is generally designed to be strong in a single direction, so if it gets impacted perpendicular to that plane, it's often compromised. That said, carbon repair has come a long way, and it can be fixed in some cases. Another plus is that it doesn't...

Weird. I'd expected them to send you the part @Alaskan mentions above - never even seen the fix diameter ones before.

This is an SKS part. They're really nice folks, if you contact them directly they may even comp you a replacement.

These are regarded as an objectively bad design by everyone involved - we've a handful of customers who've blown through 2-3 in less than a year. We've been seeing a redesigned version (@TimJohn mentions it above) on the newest bikes. Your dealer should be able to supply you with one as a...

These are the recommended service date/mileage programmed by your shop via the diagnostic.

A bit of dialectric grease on the "tooth" does wonders.

That can sometimes be the case - the Nyon will show a message asking to be hooked up to the diagnostic software - but we've only seen it happen once or twice across seven or eight conversions. My wild guess is that maybe you get that message when you're switching from one of the older displays...

Glad you were able to source one! We've reached out to R&M for clarification as to whether or not the attached piece is included in the new kits (VBK0372) and also reached out to Bosch to see if it can be sourced by itself if it turns out not to be included. Really hoping an entire Retrofit...

The kit comes with pictured instructions and you can update the firmware of the Nyon via Wifi. I can't think of anything that would stop you from doing the conversion at home.

It did at the time of that post, but it looks like they've changed it since. The mount is now $47.00USD and the display is sold separately. :edit: Still waiting on confirmation, but it looks like these new kits from R&M do not include the Nyon display mount either, just the proprietary R&M...

There are quite a few options out there. Try searching "Bottle Cage Tool Roll."

These two things:

I'd check the barrel adjusters. If you tug on the housing, it should move about 1-2mm in/out of the adjuster. If it's moving more than that, turn each adjuster anticlockwise in even increments until you reach that sweet spot.

There are two holes, but only one screw; removing that screw opens up the shifter for replacing the cables.

Definitely not ideal currently, but R&M does sell a kit to relocate the light and it's a fairly painless process for the newest wave of bikes that come with u-connectors. Your dealer should be able to source the kit through R&M (you'll need two cable extenders if you have high-beams.) If you...

I can confirm the last two bikes we've received configured with a front carrier still arrived with the light mounted to the stem.

Ah! Slime is definitely worth it. It's much thicker than tubeless sealant and more reliable in my experience.

Obviously it's your choice, but if money weren't a concern, I'd just spring for 1,250Wh as part of the configuration personally. The solitary advantage to buying 1,000Wh is saving money (unless you really fancy saving ~2kg of weight.)