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Grin Satiator definitely looks promising, if I ever look for a spare charger, I will seriously consider it. It appears to capable to handle just about any charging duties, not just ebikes batteries. I looked into DIY kits briefly. It sounded like a logical solution and I like tinkering...

What works well with this app? I'm glad there's an app but many of the features do not work reliably or data it provides are inaccurate. What I use it for and works (knock on the wood): Firmware update Obtain current battery level in % Sync drive motor tuning What I tried and does not work...

Is this in reference to the Giant ebike chargers? Can you share details on how that can be done for Giant Energypak? I don't need an extra charge right now but I will need one in the future.

I think it's assumed. It's just that everything is written somewhat vaguely. I believe there's acceptable common sense around the warranty in general. In the end, they covered whatever they had done on my wheel. I wouldn't be surprised if it were just a 15 second job in the end. To this date...

The warranty statements are different up here in Canada. There are some vague statements but looking through it I get an impression not much is covered under warranty. In large scale manufacturing, things happen and defects can occur. Warranty is there to cover those unfortunate situations...

after 2 months of ownership, I learned what I need to do next time I purchase a bike from Giant (or any other vendor especially if they don't accept returns). Check out the bike thoroughly, inside the store if possible before picking it up. Also, if you can make the payment only if all checks...

I picked up my wheel today. It has been "adjusted" to correct the issue, and it was covered under warranty. As I have said earlier about being afraid to contact the Giant dealer for service, they did not disappoint. I get through someone to speak to if I call all day. Every time I do speak to...

No recreation stores nearby. I do have a grinder, but I'd rather wait for a delivery from Amazon than grinding down a regular wrench. 3D printing is easy but didn't work, PLA too flimsy for this job. At this point, I just hope the bearings are still ok. If I do get hold of my local Giant...

They may have sourced it from another manufacturer but surely they should be the one who should have checked everything thoroughly as part of PDI, if such thing exists on bicycles. This might be the lower end of their E-bike lineup but it's still pretty good sum of money, so my expectation was...

Yes, first of all I wanted to know if my bike has cup and cone or sealed bearing. The sales guy I was able to speak to didn't want to tell me for some reason, I suspect he does not know. If it's cup and cone, it's adjustable but I'm not able to get to it to inspect, since I need a real 15mm cone...

Second day of trying to reach my local dealer for service. Their phone line is either busy or no one is receiving the call so it goes to the voice mail which starts with "Do not leave a message". Due to covid-19 restrictions, can't visit the store in person. Can't leave a message. Phone call's...

That's what I will try to do. Past experiences with my local dealer hasn't been all that positive which is what concerns me. Other locations are just too far from my place.

I did notice there's a thin nut on one side (disc brake side, not the cassette side). I was able to unscrew it by hand and I was thinking that should not be possible if it was fastened to hold the other screw in place for the bearings. The more I dig into this bicycle, I feel like it was put...

My brand new ROAM E+ appears to have a bearing issue on the rear. I've always though the bike was heavy to pedal without assist due to the weight but it looks like the bearing is playing a role here. If I lift the rear and gently spin the wheel, it rotates about 1 1/2 turn and stops. Front will...

I ended up getting a pair of Schwalbe Marathons to replace stock tires. Got 2 more flats after my last post so I've had enough of flats. I would like to ride rather than fixing up the flats all the time. Anyway, while replacing the tires I noticed the hub/wheel bearings aren't very smooth, both...

Is the new battery from Giant online? The price I see there is substantially higher.

Mine dropped the chain again, while riding through a gentle trail nearby. This means the chain dropped at low speed gear (for the first time).. :( I'm going to try this, or something similar that fits my bike -...

I guess this means the the derailleur has a clutch. I was wondering if the clutch equipped derailleurs also drop chains like this.

This *never* happened with my old bike which is a cheap MTB /w 21 speed. I say this is a design defect because it happened very easily. I can easily ride this bike on most surfaces because of the electric assistance, so I had the gear set to 8 or 9 most of the time. When this occurred for the...

Well, I might have made similar choice if they accepted returns in Canada. Looks like there's very favorable policy in US vs Canada there. At least you won't be having the chain drop issue with Transcend :D