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Looks like the issue was indeed the battery and I should be getting a new one. Is there a way to tell which battery I have by looking at it?

Congratulations - I think you will love the bike! How fast can you ride on a regular bike (try it on the same stretch of flat road with similar effort on both bikes)? I think that will be a good comparison for you. How long of a warranty do you get in Canada?

Bike would not turn on, charge, or do anything. It's been at the LBS since late July and the problem hasn't been found yet, much less fixed. The shop had at least 2-3 other Turbos in for repair/warranty. I feel somewhat powerless other than asking for updates every few days. Any advice...

Very cool, thanks for sharing.

Thanks. The manual seems to rely on using the four lights to troubleshoot, which doesn't work when the system won't even turn on (and thus no lights, no display, etc.). I called my shop and they said to bring the bike in, so I'll update when I have an answer from them.

@Steve Miller - Hey Steve, what ended up being the outcome? I may have a similar issue.

My expected range on a flat ride is 25-30 miles at high speeds (pushing hard and trying to cruise at around 26). I once tried a hilly ride and was able to complete a 32-mile loop with around 3,000 ft of elevation (using mostly Eco60, but trying to regen on the downhills). I still averaged an...

I'm wondering if the OP or mods can move to the right forum - this is a forum for Specialized products. Good luck!

I have a Turbo X. I believe I saw the instructions to reset the system somewhere in this forum, but I can't find them now after a few searches. Yesterday, I charged the bike to around 50% and then unplugged. Today, I plugged in and nothing happened. Bike won't turn on. I removed the battery...

2016 Turbo X (but probably the same for all non-Levo/Vado Turbos) When I tried to remove my water-bottle cage, it was screwed in so tightly that I couldn't loosen it individually and it actually opened up the battery. Has anyone else had this issue and what is the remedy? (the cage was...

You should also ride a Stromer or two. They are excellent and have pros and cons. Also, you should consider if weight is a factor. Are you carrying the bike up stairs or loading it in a car? The XM is lighter than the Turbo. The Stromer is even heavier than the Turbo. Good luck and let us...

Hey Velome- I actually planned to buy the XM 700+. It looked great on paper and I almost put down a deposit sight unseen based on the reviews alone. But I figured I should ride both the XM and the Turbo first. And after those two test rides, the decision was very easy! I was MUCH more...

Thanks. I just ordered a tool on Amazon - I'm worried that I wouldn't be able to actually loosen the nut/axle with my regular little L-shaped allens.

What setting do you actually want to change? The only one I regularly mess with is adjusting the assist level in Eco mode and it's pretty easy *if* you can remember which way to move the joystick (if you get it wrong, you are stuck in the temp/version screen and need to power off and stop to...

Asking for a friend - The Sprite has too much "boost" (assist) even on the lowest level. Is there a way to hack this or otherwise reduce the amount of assist? The goal for the purchaser was to get a little extra oomph to be able to ride with someone else but she is leaving him in the dust even...

My backlight is out and I'm working with my dealer to get it fixed. FWIW, I've recently added a Light & Motion Vis 360+ helmet light (in addition to bar-mounted lights) and it's really useful and as an added benefit it makes it much easier to live without the backlight! (Link Removed - No...

This is for a 2016 Turbo X but I imagine they're all the same. Is it a 5mm? Thanks!

Great report and impressive distance + elevation! Was the battery reduction pretty linear (roughly 2% per mile) or did power usage jump a lot on the hills? I don't mind changing the Eco mode BUT I can never remember if I need to push the joystick left or right (I think it's right?). If I...

I use the Light & Motion Vis 360+ on my helmet (plus F/R lights on my bike) for better visibility. The advantage is that it can be moved from helmet to helmet. I find that I can ride at 26 or so on flat, wind-free sections on my 2016 X but I should note that I'm an avid cyclist and am working...

That all sounds normal and consistent with my experience (although I don't use the app much). Once in a while I do see 100% on the bike LCD, but 98% is much more common.