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  1. carsonjones

    Product Improvement:- Feedback to Bosch.

    I'm sure you can tell - it's been very frustrating for me. Thank you for offering to help. I'll reach out to my bike shop for the info and will send it out to you asap.
  2. carsonjones

    2021 Cannondale Synapse Neo EQ: New Synapse Model Showing Up in Europe

    I just ordered one. Can't wait to give it a go. I'll be doing longer 100 km+ rides and reduced road noise would be amazing. I have fizik gel pads sandwiched between doubled up handlebar tape. This has helped a lot as well.
  3. carsonjones

    Cannondale Synapse Neo 1 (2020) - 1 month review...

    Worth testing out for sure. I'll dig into the manual to see if this is something I can adjust. May be time to upgrade the Bosch head unit, although at the cost of the bike it should have come with one of the better units IMO.�
  4. carsonjones

    Is there a way to calibrate the Purion?

    The bike was purchased in Ontario, Canada through an authorized Cannondale dealer.
  5. carsonjones

    Is there a way to calibrate the Purion?

    Here's what I think re. this... if Bosch trust the bike shops to make any necessary settings adjustments then afford the same process to individuals who sign all the necessary liability documents. I'm more than capable of connecting my bike to a computer and web portal where I can run...
  6. carsonjones

    Cannondale Synapse Neo 1 (2020) - 1 month review...

    This was one of the first videos I watched when researching solutions. The Purion unit doesn't allow for manual circumference data entry and it must be adjusted by a certified bike shop. The bike shop can't adjust the circumference specs outside of the manufacturer's specs.
  7. carsonjones

    2021 Cannondale Synapse Neo EQ: New Synapse Model Showing Up in Europe

    I'm definitely going to check out that Redshift stem. Thanks for sharing that! And happy riding!
  8. carsonjones

    Cannondale Synapse Neo 1 (2020) - 1 month review...

    The bike shop won't adjust the wheel circumference further because Cannondale have said it's to spec. Again, as I've said already, this is the issue. The input data for calibrating the Bosch system has been entered correctly and based on the manufacturer's specs. The actual riding speed is not...
  9. carsonjones

    Cannondale Synapse Neo 1 (2020) - 1 month review...

    Now that I'm back in to a new season of riding I'll test and confirm this asap. Thank you for the reminder. That said, the calibrated Wahoo Speed sensor does the same thing and I can confirm that it reads accurately and the Purion unit shows a speed that is 4-6 km/hr faster, resulting in the...
  10. carsonjones

    Product Improvement:- Feedback to Bosch.

    Wheel circumference settings have all been entered correctly and have been confirmed by both my bike shop (Cannondale dealer) and Cannondale. That doesn't seem to be the issue in my case. The assumption that's being made, I think, is that there isn't an issue with the sensors being used by the...
  11. carsonjones

    Product Improvement:- Feedback to Bosch.

    While I agree that liability is a concern, respectfully, I couldn't disagree more with an approach that assumes bike owners are not responsible and not capable. For those who wish to override any safety settings it is very easy to purchase an aftermarket tuning solution that removes any speed...
  12. carsonjones

    Cannondale Synapse Neo 1 (2020) - 1 month review...

    I'm in to my second season with the Synapse Neo 1 and the speed calibration issue persists with the Bosch Activeline Plus system. The Bosch unit registers a speed that is approximately 4 km/hr faster than actual speed (referencing Wahoo Speed sensor / Wahoo GPS / others stats on group rides)...
  13. carsonjones

    2021 Cannondale Synapse Neo EQ: New Synapse Model Showing Up in Europe

    I received my second wheel set with the WTB Byways (650b 47mm) over the winter and have put about 350 km on them so far this season. They're amazing and I'd highly recommend a 650b set of wheels for anyone considering the Synapse Neo 1 for both road and gravel riding. Generally I love the bike...
  14. carsonjones

    Is there a way to calibrate the Purion?

    I went down this road with my local Cannondale dealer (bike shop). The diagnostic showed no issues. I assured them that there was a definite issue with the speed being registered by the Bosch head unit. Cannondale says the system is to spec and it's a Bosch system issue, while Bosch say that...
  15. carsonjones

    Is there a way to calibrate the Purion?

    My experience and opinion here... I ride the Cannondale Synapse Neo 1 and my Bosch unit shows a speed that is 4 km/hr faster than the actual riding speed (referencing both Wahoo GPS and a Wahoo Speed sensor mounted to front wheel). I have also referenced back to others when on group rides...
  16. carsonjones

    Product Improvement:- Feedback to Bosch.

    The closest big city is Toronto. That said, I'm done with the 'back and forth' between Bosch and Cannondale. I put the onus on Bosch in this matter. Regardless of bike brand or model, Bosch systems should include a way for customers to adjust their own system while stressing the importance of...
  17. carsonjones

    Second Battery Solution For Topstone Neo Carbon

    I'm running the WTB Byways on the Synapse Neo and they're fantastic (650b 47mm). I have two sets of wheels (road slicks / gravel) that I can hot swap as needed. The Byways perform really well on both road and gravel. Highly recommend.
  18. carsonjones

    Product Improvement:- Feedback to Bosch.

    I thought I would come back to address this issue and note that it is still an issue. My bike shop (also Cannondale dealer) reviewed and analyzed the bike and while they agree that there is a speed reading issue, it's not something they can do anything about apparently. Seems they're passing...
  19. carsonjones

    2021 Cannondale Synapse Neo EQ: New Synapse Model Showing Up in Europe

    Shimano are way behind in manufacturing. I've now been told late December for the cassette.
  20. carsonjones

    2021 Cannondale Synapse Neo EQ: New Synapse Model Showing Up in Europe

    Timo I'm still waiting on the cassette 😑. Bike part supplies are in very short supply. As soon as I have them I'll report back with Ian initial impression. We're going to start getting a lot of snow here and so I may not get out on a long ride until next spring. I'll also post some photos.
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