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I hope all of the people who are owed funds get some compensation from this mess. The candid disclosures above do not paint a pretty picture. Caveat Emptor indeed.

Really? This is clearly a situation where thousands of dollars were collected from willing participants and years later there is no product. Calling out someone for posting their attempts to get a refund on the unfulfilled promises of the company in question is nonsense. It is both appropriate...

My bike had unresolved fender and rack alignment issues front and rear that several visits to my closest LBS, but not the specific store of the same company where I took delivery of my Rush Cty Speed XL. 2 days ago, I took the bike to the store I purchased from and the fender/rack issues were...

@rudym The MIK mounting system and Bontrager bag are mounted and I like this solution. :)

Tough time to make stuff that is dependant upon a supply chain. The nightmare we are still experiencing continues and as always, the big dogs will eat first. Unfortunately for WW customers, WW is a very small dog.

No place to better callout a business than a website Forum where the business owner spends a lot of time ...

With the introduction of the "new" generation of Serial 1 bikes a new model has been added. The BASH/MTN is a single speed, belt drive pedalac and like it's brother the Mosh City, it has no front or rear suspension. It does come equipped with the nice little Suntour NCX suspension seat post and...

Unfortunately, Brose isn't the only company that operates that way. Bosch and Rohloff have similar modus operandi. Humm, what do they all have in common? Love the Ford V Ferrari movie line when Ken Miles (played by Christian Bale) was told by Carroll Shelby (played by Matt Damon) that the...

Well I guess it was introduced in 2019 but with COVID, they didn't really get production going until 2021. So yes, it is a very fast model discontinuance and new model upgrade. My concern is the lack of design integrity that would allow for something simple like a ride control APP. If they at...

I contacted them on the day I purchased, before I purchased, specifically about my concerns about the Enviolo APP for the bike and they said they were developing an APP of their own and although lacking specific details, it was in development and would be available "soon". They forgot to mention...

Repeat of a post that appears in other Threads. I just got off the phone with Serial 1 Tech Support. The new Serial 1 App that I received an email notification on this morning is lacking any/all the features I hoped to have in my late 2021 Model Rush City Speed. For 2021 purchasers all this App...

I posted this in another Thread but it bears repeating: Just got off the phone with Serial 1 Tech Support. The new Serial 1 App that I received an email notification on this morning is lacking any/all the features I hoped to have in my late 2021 Model Rush City Speed. For 2021 purchasers all...

Just got off the phone with Serial 1 Tech Support. The new Serial 1 App that I received an email notification on this morning is lacking any/all the features I hoped to have in my late 2021 Model Rush City Speed. For 2021 purchasers all this App will give you is a google maps feature and already...

If you go to the Serial 1 website the dealer locator will let you know where the nearest test ride opportunity is for you. If you go to a Harley Davidson Dealer I wouldn't expect them to know much about the bikes even if they have a demo or 2. After reading about it here, I found the Serial 1...

I like and trust the EBR reviews. They are always content rich and break the bikes down component wise. They also mention that they charge a fee to cover costs to do the reviews. I believe that Serial 1 would really benefit by having EBR review at least one of the Rush City models. I also...

Understandable frustration and tough problem to solve if the manufacturer won't step up. A serious business would arrange for secure transportation of your exploded battery remains for a complete forensic examination. Anything less is unconcienciable. It wasn't due to the battery issue (my 4...

That is really the worst kind of news for any and all Yeli (Bolton, Bikonit, Biktrix) MD 1000, HD 750 owners. Best practice should be to remove batteries when not in use and store them separately in a safe location. There needs to be quick resolution to this issue and ALL resellers of these...

As much as I like my Rush City Speed it seems to me that Serial 1 might not be doing the sales numbers needed to survive in a competitive market segment. The lack of a promised but not delivered App for bike setup and ride data might be an indicator of problems. OTOH, it has only been a year and...

I ordered the Mounting Plate and, the Bontrager MIK Utility Trunk Bag which includes the MIK adaptor. I tried 2 different strap on bags and the narrowness of the rear rack made for a sloppy fit. Pretty sure this MIK solution will work and appreciate your help locating this.

Can you post the exact MIK parts needed for a rear bag including the bag you chose?