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You can test it yourself on a ride - the motor will either cut off at 16 or 20 mph. It's unlikely that it's set for 15.5 if you bought it in the USA, so you should probably see if the shop can replicate the problem and remedy it anyway.

Best way to test that theory is to hit 16+ mph. Be glad you're not getting an error code, that could be the kiss of death

It may just be an intolerance between the through axle and the hub. Any chance your Cutthroat's thru axle is the same size as your Sondors'? If so, does it go on and out of the Sondors hub as smoothly as the Salsa's? That might tell you whether the Sondors' axle - or the hub - were poorly machined

https://electrek.co/2022/04/07/fiido-x-electric-bikes-frame-can-apparently-break-in-half-company-issues-recall/

I can't speak to the M600, but FWIW Fezzari has some interesting Shimano-powered eMTBs at 2020 price points: https://fezzari.com/collections/electricmtb

I'd reach out to TranzX directly to see if they can provide support: E-BIKE SYSTEM: [email protected] I'd include the model year and that photo of the connector - the Zuma evolved Their N. American distributor is: Dialed Distribution LLC (916) 249-9665 [email protected] Note that...

I'm not sure that the AliExpress charger referenced will work that iZip's battery. I have a 7 year old iZip Sumo, and while its connector also looks like a standard XLR, it's not. The iZip (TranzX) has a narrow pin in the middle that the XLR doesn't:

Just spoke with "Mikey J" at Diamondback/ALTA Cycling - apparently RaleighUK just pulled the entire Raleigh lineup -electric and analog - from the US market! So it goes... Anywho, Mikey informed me that the battery for 2018-19 Brose-powered iZips and Raleighs ARE indeed available for $800...

I guess I got a good deal then ;)

I paid a 10% VAT on my e8000 from Germany

Everything ebike-part-related seems to be cheaper in the EU (and the rest of the world), but only if you're in the EU. Otherwise you must pay shipping and VATs, which add up to around what USA retail prices are. That's been my experience, anyway 🤷‍♂️

I've seen TSDZ2s listed that accommodate coaster brakes - is that what you're using? Or are there others?

https://www.emtbforums.com/community/threads/ebike-reliability-study-shows-that-shimano-steps-system-is-a-total-disaster.26546/

Performance Line Group worldwide partners, including Performance Line Bearings (now eBike Motor Centre), won't service Shimano STePS motors. For one explanation as to why, here it is from the founder's keyboard...

As far as I know, motor manufacturers do not service failed motors, they just replace them, warranty or no. Unlike shocks, whose makers often offer "factory" service and repair, I've yet to hear of Bosch, Yamaha, Brose et al doing so. Not their bailiwick, I guess... Regarding eBike Motor...

Ayup, I'm high on eMTB "crack," and it all started with an original, $500 (+$200 S/H) Indiegogo Sondors in 2015 - that was my gateway "weed" 🥴 I kept progressing 'til I "arrived" with my opioidish 2018 Commencal MetaPower Race Fox, which was way above my skill level but I'm adapting to it...

Wow Bee, that's thorough! I often try to help folks sort through the myriad of choices in the ebike world, but surprisingly have yet to help a short rider (under 5'4"). This could help them a lot if/when I do... Regarding the warranty column, however, and have to ask - does this refer to...

I have a TSDZ2 that's awaiting installation, and just spun the crank on it. I felt "normal" resistance pushing clockwise, and virtually none counter-clockwise. That may not be good news for you, I'm afraid. I also zoomed in on your Sherpa pic, and will be curious if you can fit the motor...

faconev posted this and never came back, according to his profile. Maybe he'll get an email alert