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I had to move to an e-bike due to a heart condition and the need to keep to a heart rate limit imposed by my cardiologist. Without an e-bike, I would have had to give up cycling.

This is very bad luck, and I am sorry to read about it. My 2022 Turbo Vado 5.0 is due to be delivered this week from my LBS, and I hope I do not have similar issues. Some of your experiences do make me wonder if your LBS is competent and doing proper pre-sale checks, etc.; for example, my LBS...