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As you probably know, the current spec on this model lists the fork as “Suntour NCX 28”, tapered.” There are multiple NCX models. The D-LO appears to be steel spring (certainly true for older models) and the NCX-E is air. Both claim 63mm travel. I would ask R&M directly for the specific ID. It’s...

Thanks for the pics. I see that I have the older Bosch softer rubber version. You have a cap that’s R&M-branded. My bad.

All I can tell you is that it still works perfectly on 2017 and 2019 bikes I own, the latter an R&M. I have experienced problems, but this isn’t one of them. The kit is specific to a particular configuration. The point of posting the example is to show that they are not out-of-stock so the...

Over three Bosch bikes I’ve never experienced this problem. Unless I’ve just been lucky, I’d guess yours is malformed in some way. I’d ask the dealer to replace it, although I agree that trips to the dealer are annoying for items like this :( I see the socket/cover available in a kit like this...

Don’t forget to protect your rack. I believe R&M makes TuffCoat foil (or similar-sounding) available to your dealer for this purpose.

Interesting. I just noticed that my (Gen2) chainring is wobbly after taking off the belt. Assuming loose lockring. The bike underwent a full inspection at the dealer not that long ago, so hoping for little/no damage as you’ve presented here.

For peeps in the future reading this thread: 91107 - 50-150lb* 91132 - 100-300lb You could argue that the reading might be unreliable a tad beyond the stated range but have you seen the phone app?

I just picked up that gauge. No reason not to at that price. I could not agree more with your comment on “one step closer to independence.” The bike industry as a whole needs to reevaluate the supply chain. I think it’s the wrong time to be touting “car replacement” when parts/service are not...

Hmm. I still don’t see why you can’t enjoy your current solution while waiting for the correctly-keyed lock cylinder to arrive.

Honestly, I would press for the “keyed alike” benefit unless you agreed to “as-is” terms at time of purchase. I used to own a Charger with the same hub and would experience that shudder at higher speeds. If anything, I’d check if the belt is too tight rather than tight enough. I don’t think you...

I would investigate the service path for your Rohloff system prior to purchase. Except for routine oil changes, the mechanical side and most of the E-14 parts will be sourced from Rohloff-Australia in your case. Another question is how long you are willing to wait for resolution to a problem (In...

I think these are fair points. I own a Gen1 Tern Vektron, now 4 years old, and never a hiccup. Across town? I was about 125 miles west of home on the C&O canal when the E-14 on my R&M threw an error 575. At that point I was stuck in a single gear. $260 to shuttle the bike back home. Based on...

I have ridden extensively in the rain and never a problem with motor, Rohloff, batteries or connections due to wet conditions.

It’s a DC start-up. Version 1 was mostly sold/rented in the DC area, right? You might want to try posting ads in dc’s Craigslist. Unfortunately, they appear to be closed — Covid-related or otherwise, otherwise I’d stop by there for you.

https://www.rohloff-au.com/faq-gear-loss-slipping

Right now, the biggest issue is charging if you don’t have pre-planned overnight charging stops, which can be difficult on a longer trip. In my state, I am not able to walk into a McDonalds at present to charge. The second issue *might* be changing conditions based on virus variants and...

Plenty of gravel in rural OH. Even the North Inland Coastal Trail is about half gravel.

Haha, spoken like a true client.

Well, now you know who their real customers are.

Heck, yeah.