Hello!
I have had my Elby for about a month. I had charged the battery a couple of days ago and removed the charger when it was completely charged. I did not ride the bike yesterday. Today, I saw that the charging indicator light was slowly blinking green. The charge read 85%. I researched...
I just discovered that Elby sells a shim — $40(!) — they certainly anticipated this problem to their advantage!
https://elbymobility.com/accessories/view_details/seat-post-shim-316mm
Had my first ride on new Elby today and given that there is no suspension, I felt a little beat up! A suspension seat post seems to be a possible fix. Any recommendations? I think I read that the current seat post is a strange size.