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Thanks!

I was on several different hills, unsure of grades, have been on much tougher hills on ST1, these hills should have been no problem. Thanks

I understand power settings- I had an ST1 for 8 years, and because of prior Stromer I am able to notice difference. ST3 is set to highest torque available. ST3 should have higher power and torque due to it’s motor- I am noticing the opposite, less power, than ST1. I feel weight of ST3 from a...

Thanks My app will not connect to bike. Dealer told me that I need to see 3G on screen, which I cannot- I only see bars. He has told me that after I am able to connect, I can change torque, agility and speed- that I am currently in “standard “ (other options are city, snow, tour and custom). I...

Thanks- I took on some pretty significant hills on my ST1. And they were definitely difficult in “power”mode- ST1 assist version of level 3. Yesterday I rode my ST3 up a smallish hill, should have been easy, then used my husband’s ST1 to compare, ST1 zipped up hill with ease. ST3 felt heavy -...

I had an ST1 for 8 years, rode it quite a bit- 200+ miles per week- I could feel surge when increasing power- could feel power surge in eco when initially taking off. On this ST3 I feel like I am using my own power - surprised at level 3 - lowest gear- still struggled up a hill.🤔

I have tried all of the above. The day after returning home with this bike, I tried riding it up a hill in level 3, a bit of struggle to get up hill. I then rode my husband’s ST1 up same hill, very easy in power mode. Thanks for feedback, I will contact dealer when he is available.

Thanks for response. Not only Bluetooth issue, but stromer Omni app as well. Tried shutting down phone and restarting, deleted and reinstalled app, checked settings for any potential problem. Tried using a different phone type as well- an android phone. Nothing worked—app will not be connect to...

Ordered ST3 to replace my ST1. Rode bike home from dealer yesterday. Felt heavy and sluggish- difficulty with going up even smaller hills at level 3. Assumed I needed to change app settings, which is new to me as ST1 tech is obviously different. (I had downloaded Omni app at dealer, but could...

Thank you I will offer those suggestions to bike shop as my bike is currently there Have a good evening

I purchased a reconditioned stromer from a reputable electric bike shop in November 2016. I have taken my bike back six times due to squealing brakes- each time so loud - that bike is not rideable. 6th visit I was told that rotors were removed - brake pads cleaned- brake pads consistently have...