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I'm not sure how you came up with that 1/2" difference in seat height because the dimensions at the Ariel Rider website look very sketchy to me. There is a review on page 3 on the Ariel site for the C-Class where a woman a bit over 5'4" said the bike was much too tall for her. So far as I...

The Ariel M-Class has the same features on a smaller 20" tire bike (vs. 26" for the C-Class). There is a review at the Ariel website saying it fit a woman just under 5' tall once the suspension seat post was swapped out.

Just so I'm clear, are you saying that even an authorized BH dealer will not do warranty work on a BH ebike purchased online from another BH dealer? And specifically, if the BH ebike was purchased from Crazy Lenny's (an authorized BH dealer) that they will not do warranty work (at no charge)...

I missed the part where you said you had the squeak problem from the start. At least mine took 500 miles to show up! I did remove the motor cover. On my bike, it appears the four nyloc bolts (two on each side of the motor) are what bolt the motor to the frame. That's much clearer to see once...

Thanks ruffruff for your post. By coincidence, I've seen a very similar issue on my 27.5 Rebel PW-X which started in just the last two days. I got the bike in February this year and now have 500 miles on it (most riding was in the last two months after it got warmer outside). I've been very...