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I try to drag the rear brake to put some load on igh when making the adjustments

its definitely tricky dialing it in perfect. All of my bikes are slightly different. The picture I posted earlier was good for that bike. No skips in any of the assist setting. I wonder if you have something worn out/broken in your igh

I knew there had to be two yellow lines somewhere, took me awhile to find it lol I knew I could get the yellow and red line to line up, plus that is for a vertical dropout. We have a standard dropout

I'll attach photos soon

My two yellow lines are on the other side of the igh.

I would say create a new thread for it!

5 of them. The last one I took out of the box had that problem you had

My fifth bike does that too

Too short? I thought the cable would stretch over time. I'm still curious on what the fulcrum lever settings do.

Yeah almost to fast lol

I was able to get about 35 with a lot of pedaling, 15 psi on the tires. Haven't checked with a full battery yet

Isn't that the one it comes with lol

I believe when we down shift we are making the cable tighter and upshifting gives it the most slack, hence why it's installed in fifth gear. It would makes sense it's harder to downshift but it would be nice if it was easier. I'll attach a screenshot from the manual of the fulcrum lever. I...

Hey guys I finally got my bikes the other day, the weather has been cold and wet so I have been fiddling with the tuning. The batteries connected to the bike were reading zero voltage due to the bms system disconnecting the circuit. The spare batteries were at 50 volts. So storing the batteries...

My shipping terms:

No they are still at the warehouse. I'm in contact with one of the workers there. He is looking into the situation for me.

My bike was part of the second batch of frames and they had to send it back to the frame builder for better milling. Apparently there was a fitment issue with the battery. Sounded like it was more cosmetic. I believe your bike was part of the first batch of frames

I was going to try that amount of tension first. Luna recommended even higher tension but I am worried about causing premature wear on the bearings. Let me know if you have issues.