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Some customers reported to us that their PAS model was so fast that they could not achieve their sports goals. Therefore, our technicians have reprogrammed the PAS mode and its sensitivity is become lower than before. But some other customers told us that they were already in very good fitness...

Please let me know if you have any questions, or if there’s anything else I can do for you. Thanks in advance for your time, it’s greatly appreciated. Max

I took the time to be sure it was not compatible with the X3 Pro. how long it would to take to get it after ordering？ The package will be arrived around 4-7 business days via DHL air frieght.

https://wallkeebike.com/products/wallke-high-luminance-colored-lcd-display Cost? $150 Could you please send us the pictures of bafang dsp 18 unit, I will confirm with my colleague.

I forwarded your request for more info to my coleague, and they told me that we will send you a powerful controller, original headlight and a backup sensor. Fear not, we will never leave you hanging.

Just email our service team or Amazon team, my colleague will send u a new powerful controller.

Maybe it is hard for you guys to programme the controller, we can send you a new powerful (original) controller after programming it.

How to access the submenu settings on your wallke e-bike.

Hello, I am so sorry for the slow reply😰 and missed this message, due to the busy schedule during this time. I only have limited time to reply to the Wallke Forum. Best way to reach me is our email or Amazon service Team. Email: [email protected] Regarding the headlight issue, our...

Thank you a lot for your suggestions. I will forward your messages to my colleague. We will try our best to turn your suggestions into reality.

Sorry about the inconvenience. I had confirmed with my colleague, we seemed not receiving any email from you. Could you please tell us which email address have you sent to? I will confirm it with my colleague. Thank you for your time and effort. Our situation is not unique. Many other e-bike...

Shipping update: Sorry about the inconvenience. My colleague told me that our contain is still not available at terminal for pulling out. Here's the picture he sent, please kindly check the attachment. Also. the terminal don't scan the contain on weekend. Those bikes are scheduled to arrive at...

There is a grinding noise coming from the front brake area when the brake is applied at times: The disk brake should fit and rotate freely in the caliper. Occasionally the mechanical tolerances will cause them to be a bit tight, and the disk could bump the top of the caliper. You can easily get...

We will launch a new rear rack and fender for the old batch of X3 Pro. The next shipment of X3 Pro will have the holes drilled for the 4 mounting screws. The new fender kit and rear rack will be available in the later October.

31.8mm

We recommend a thorough inspection of your brake system and your electronics. To check, touch each wire in turn to the circuit wire, wearing rubber gloves for safety. If you're still having issues, we suggest that you reach out to our email. If possible, we hope that you can shoot a detailed...

Please kindly click the below link: How to tighten your wallke electric bike seat post?

Sorry about the slow reply. Update: Here's the picture of the sample rack, please kindly check the attachment. Extra storage - great for packing in extra gear for a weekend camping trip. Easy to install - bolts into the rear frame of the bike ...

The vessel will be arrived on Sep,15th. Our containers are ready to undergo customs inspection.Currently it takes from 3-5 days to clear ocean freight shipments through U.S. Customs and Border Protection.

Here's the LCD display user manual. The User Manual below will show you the general setting. https://www.dropbox.com/s/2wq710zl87jqxfm/Wallke%20X3%20PRO%20%20Intelligent%20E-Bike%20LCD%20Display%20User%20Manual.pdf?dl=0&from=groupmessage&isappinstalled=0 See more in this link...