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Hi, I don't have a service manual but check on the cable that goes from the Cobi into the downtube and the connections in between. One time I crammed my Urban Plus into the back of my friend's SUV and we twisted the handlebars too far around and the next time I tried to ride I had a no...

Amego has some discounted prices on several great bikes. Save $400 Off IN-STOCK Amego, Elby, Opus, Tern & Benno. Save $1000 Off IN-STOCK Riese & Mueller and OMNI 48V Stromers! (Link Removed - No Longer Exists)

Please add a U-lock to go with the cable lock if you don't have one already. That cable lock can be cut in seconds and your lovely new bike will be gone! An Abus Granit XPlus is great or anything over $50 if you don't leave your bike for hours at a time. I use the Abus Granit XPlus and...

Just relaying my experience with my bike... none of this helps you. But it might suggest that your bike is performing subpar from some reason. I have hit 28mph or even higher than that on my Urban Plus for brief flashes but it's a significant effort to do so. If I ride in turbo I can easily...

On iPhone Cobi prevents the phone from going to sleep when it is open, I don't know about Android phones. Cobi maintains and slowly charges your phone from the usb cable using the bike battery. Cheers

Cobi Support just confirmed with a system developer that the Tranzx motor does not have a power sensor so the numbers we were seeing were an estimate the same as with a standard bike. So we are out of luck for now, unless Cobi provides an updated power estimate feature. For me it's no great loss...

Hi, I opened a ticket with Cobi.bike support regarding the no power meter or data issue. What they told me is that the power meter has been disabled for normal (leg powered) bikes, due to inaccuracy. But unfortunately Cobi also disabled it for Tranzx motors. The support tech I dealt with has...

Hi, You're going in a whole other direction now... which can only mean a near terminal case of analysis paralysis....lol. The only cure is get on an ebike and test ride. Have you been on an e-bike before? Regarding the M-Class, try contacting Ariel Rider and see if they have people (customers)...

Hi, I think that is a seriously underrated bike. I live in Toronto and although I didn't ride one I had a close look at it at Amego. What kind of riding are you doing to put in 2100 miles in a just few months? Are you commuting or just going out for a long rides? I bought my bike in mid June...

My Haibike Urban Plus (Mid Drive) seems to pedal fine if I put my motor in level 0 which is no assist but it pedals like a regular bike (albeit at 60lb bike). However if my bike is totally powered down it feels like I'm riding in sand.

Hi, Analysis paralysis, I remember that feeling well from when I was making my decision to buy an E-bike. My cure was to go to the bike store (3 times) and actually ride the bikes I was interested in. Unfortunately that's not an option for you with these mail order bikes. But looking at your...

Hi, I just noticed that my power meter stopped working also. Looking at my Strava data the last time I posted power meter data was September 6th. I usually ride with cadence showing so I didn't really notice the missing Power meter until you mentioned it. I'll open a trouble ticket with Cobi to...

Hi, Fellow Haibike Urban Plus user here. I have an iPhone and I did not experience this problem you are having, bu I just noticed a new update released this afternoon on the Apple Appstore. Have a look on the Play Store to see if they updated Cobi there too. Cheers