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"Long may it continue" The MC app on my iPhone stopped working mid-May; would only allow download of the "new" app which, as several have reported, has dropped a lot of useful features. FWIW RiderCare told me via email this week that over-the-air firmware updates will be made available in the...

2024 Creo 2 e-bike. Purchased new, by me, 12/1/2023. Size 52cm, color black pearl birch speckle Comes with all standard equipment and accessories. I've ridden it less than 50 miles and decided that I prefer my other e-bike, a Como 5 with automatic shifting -- I'm a geezer. $5,500. Located in...

Interested in your comment re: "future firmware update" for Pedal Pace. AFAIK Pedal Pace is working correctly for me now but both Rider Care and LBS insisted that the problem was the Enviolo hub shift interface, not any firmware. Just for fun I attach a screen shot of the firmware that's...

Can't say I've heard any noise at all from my Como 5 IGH in 500 miles of riding. But I only ride on open roads (no e.g. tunnels or roads where sound might be reflected or amplified). The sound reproduced (the mechanical whine like e.g a generator) sounds like what one MIGHT hear if they attached...

Just received my Como back from LBS for repair of Pedal Pace issue. Appears to be fixed, i.e. MasterMind shows Pedal Pace when expected. Tech said the hub interface (the Enviolo part that manages Automatiq shifting) was replaced, that's it. I had a photo of the old interface s/n and the new part...

Rider Care said "a y-connector in the motor case" or "the shift interface" (which is an Enviolo part). But he was guessing. The LBS hasn't really given me their diagnosis or cure. The only remark the service manager made (and I think he was guessing just like Rider Care) was: "It's a warranty...

I'm the guy who described what you call "the reset/recalibration described in this thread". To be clear: In my experience it is not necessary to do a recalibration (i.e. spin the wheel or take a ride) every time you want to reset to see Pedal Pace. Just doing the "hold down + - until MasterMind...

See my update elsewhere in this thread. Short answer: no.

Thanks for the report -- good to know I'm not alone! LBS says the bike has to come back for (unspecified) "warranty repairs". That was a week ago and since then nothing. LBS manager told me they want to have all needed parts on hand before they get the bike "so you are without the bike for as...

"undesirable" covers a lot of ground; undesirable to you? No problem. My current issue with the new Como isn't related, at all, to the phone app. According to Rider Care it's a hardware problem and is covered by warranty. I'm pretty confident that the LBS will get it sorted without undue delay...

Spoke too soon: 1. Rider Care insists that the issue with Pedal Pace is either "a y connector in the motor case or the Enviolo shift interface". Bike is headed back to the LBS for warranty repairs. 2. Noticed this morning that Mission Control changes to various displays have been lost, too e.g...

Had to laugh at the comment re: "Vado doesn't look as manly as my road bikes or mountain bikes..." My first ebike was chosen precisely because it didn't look like an ebike! I was a HUGE snob about people I deemed 'not real cyclists' and I didn't want anyone to know I was accepting electrical...

Just had a look at my Como: The "Gear" screen that I added via Mission Control has been retained through all of the re-boots/re-calibrations. It's just the Pedal Power function that disappears when the bike is powered off.

In a (three) word(s): I don't know!

As I wrote before, I'm learning: LBS service manager called me and coached me through recalibration via Master Mind -- to access the Settings screen needed you have to enter Settings (hold + and -) then continue holding until screen dims. Release buttons, Master Mind re-boots and then hold +...

I'm 75 and I think the Haul ST looks pretty cool. But my other e-bike is a Turbo Como 5.0 IGH and you probably think that's for geezers too? My rationale is that, at 75 I'm not going to impress anyone with my speed on a high-end road bike or an expensive MTB so I might as well suit myself and...

I took delivery of a Haul ST this week. It is absolutely good for an indicated 28 mph on a flat road -- I did it on the shake-down ride and it was easy. Tires inflated to about 22 lbs. (15-35 is the tire recommendation). I also bought the throttle just to have it but I haven't used it yet; the...

Terminology: 1. When you say "reconnect the hub to Master Mind" what do you mean exactly? In the settings for Master Mind (on the bike display) I don't recall seeing any options for Enviolo at all. There's one for Sensors but that doesn't lead to anything that's obviously Enviolo-related. 2...

I spoke with Specialized Rider Care today. A rep called me to "hand over" a Haul ST cargo bike I ordered direct. l I took the opportunity to ask him about my Turbo Como 5.0 IGH issue -- it isn't shifting -- and he immediately said he's familiar with the issue. Apparently the wiring harness can...

The symptoms you describe sound exactly like what I'm experiencing! I've only ridden about 40 mostly flat miles so far but there has never been a hint of any kind of change in gearing -- I nearly posted a question here about it (like: "Is this normal?") but felt a bit silly! I'd like to avoid a...