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OP prob needs to tighten the crank bolts - routinely work their way loose...

" I was going uphill in a medium gear and encountered a steep incline on loose gravel. I was under full power and tried shifting into the lowest gear as the rear wheel began to spin." That's the problem right there, regardless of derailleur tuning/hanger integrity.

As already mentioned, headset is first thing to check. Forks always have some bushing play in order to function; some more than others. If it's very sloppy, I'd be talking to the dealer about a replacement fork (replacing bushings is a specialised job that most shops would not be up for).

Cover your rotors and spray the snot out of the controller and display. Wipe off any excess.

Wrong - (about silicon damaging rubber, not your condom lubricant - I've got no opinion on that). https://www.crc.co.nz/808-Silicone/6895-15e667c2-8e92-4224-8674-7086168c93ea/ You could use silicon grease or sealant around the cable ports for a longer lasting effect, depends how much...

I put XT Trail SPDs on my QuickE+. Ran flats for a while but I like being clipped when jumping kerbs and always having correct foot placement means my heels don’t hit the stand/stays. The EH500 would be a good compromise commuter pedal.

Big Ben Plus 2.0 are dreadful on wet asphalt - very hard compound. On the plus side they are quite puncture resistant IME. Have ordered Marathon Almotion Evo 2.15 hoping for some better road grip.

Sounds like something you should ask your dealer, given their tool is the only way of resetting such things...

951 was my dream bike in 2014. Not sure about do-it-all, but it will certainly cope with the downs... post some pics

Apologies from me too, didn't mean to come across as a jackass..

Don’t forget the $600 range extender

That's one big lever you got there... no surprise you're having issues with front end tracking, but really you should always set fork sag, rebound etc regardless of the spring type (coil or air). Trusting it to some factory setting after going to all that effort is a bit daft. Aim for 20-25% sag...

Welcome - don't mean to rain on your parade but given your requirements I'd take them back and buy a Trek Allant+ 7S. They come in a couple of frame styles, have 500W batteries, 45kmph motor and all the acccessories you seem to require. Giant seem to have lost their way lately...

Helpful write up. Still don’t understand why Giant dropped the capacity from 500 to 375 when everyone else is going the other way (niche products excepted).

Wrong thread

That’s an excellent looking solution, good find. I notice the 2020 Fastroad has none of the case mouldings or annoying shrouds which trap the chain on the QuickE+. The design dept obviously got the memo

Kind of like a Super Motad - must have some pretty bad potholes on your commute

Whats the actual width?

@ Stefan - You've missed the point - his Giant dealer is clearly an idiot. At this point his local Trek dealer is an unknown quantity, but it's not clear that they are also incompetent. You seem to be suggesting he stick with a brand that has proved to be less than reliable (electrics) and a...

And, hopefully, a new shop that knows the difference between a right and left hand thread. A work colleague had a similar sort of doofus experience with a 2020 Giant Fastroad E+ (which was also completely unsuitable - why did Giant drop the battery capacity from 500 to 375?) and eventually...