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    The Tariff Questions?

    Tariff inflation is inevitable. China has four times as many toolmakers as the US, so home manufacturing will be a long way off...
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    Giant Ebike Life Expectancy

    My 2019 QuickE+ with 13500km on it has just developed a crack on the drive-side chain stay at the welded joint to the motor housing/BB. Going to have a friend try and TIG weld it.
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    Widespread Giant motor creaking problem - time for a recall?

    Check it. 45Nm torque is 29kgf for a 16cm 8mm allen tool. Basically, if you can tighten it by hand with a 16cm allen tool - it was too loose. Either that or buy a 3/8" torque wrench... I'd do that before going anywhere near a dealer, most are incompetent. Oh, and use some anti-seize on the...
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    Widespread Giant motor creaking problem - time for a recall?

    The crank bolt torque is 45Nm, so far higher than a 1/4" torque wrench can achieve. Basically about as tight as you can get with a normal length 8mm allen tool without standing on it... I keep an eye on mine and recheck the bolts every month or so - if you ride with loose cranks; the...
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    Widespread Giant motor creaking problem - time for a recall?

    Not wanting to irk you; but mine is dead silent, with 7000kms on it, and I have 400m of climbing on my daily commute. Have you tightened the crank bolts? I apply copper grease to the crank splines and threads, and same grease to the motor bolt seating surfaces. I recheck the cranks every month...
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    Debris stuck in the wheel? Strange noise on my Giant Explore 3 (MY2019)

    Sounds like a bit of metal in the rim cavity, maybe a lost nipple when the wheel was built or some bit of rim extrusion floating about..
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    Quick-E+

    The time to pop the stem top cap off would be less than posting a question, but steerer tube is std 1.125" (31.75mm). I run a 90mm 6deg Redshift stem with the lightest elastomer (they are designed for drop-bar roadies that have half their body weight hanging over the bar). Choose your...
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    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    Thanks. Just what we need - another unreliable (sample measure of 1) electronic single point of failure.
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    Known Issues & Problems with Giant Products + Help, Solutions & Fixes

    What's a Smart Gateway? Do our bikes have routers?
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    Quick-E+

    Fabulous motor on the TL, love big twins. Still got a moto?
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    Quick-E+

    Longer! These bikes have geometry stuck in the dark ages. There are numerous forum reports of riders complaining of head shake, esp with a loaded rear rack/pannier. If you ride down a hill and take your hands off you quickly realise you can get into a tank slapper with the slightest...
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    Quick-E+

    Still single-pot calipers and a rear QR... so dumb on a heavy ebike. At least they've put sealed bearing hubs on it. Wish they'd update the reach to something more modern and better handling.
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    Widespread Giant motor creaking problem - time for a recall?

    Sorry, you're right - was looking at the SyncDrive Pro motor bolt torque values
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    Widespread Giant motor creaking problem - time for a recall?

    30Nm is too much for an M8 fine pitch thread. 22Nm is mentioned in that service manual and I wouldn't go above 20Nm unless you have a good quality wrench.
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    Giant drop Yamaha for Shimano

    I suspect it's supply chain driven
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    Giant drop Yamaha for Shimano

    First I knew about it. Good on the OP for posting the question...
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    New Chain & Cassette

    If the LBS won't or can't supply the separate cassette gears.... https://www.aliexpress.com/item/33001503535.html?spm=a2g0s.9042311.0.0.15434c4dOWXJVQ Replaced my two smallest gears once so far, but still on original chain and cassette at 6000km and bike has to haul me up 360m of fairly steep...
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    Quick-E+

    Noticed the rear hub had a developed a rumble when spinning the wheel. Stripped the cup & cone bearings and found the drive side balls had shed their chrome and the cone was well pitted. Grease was silver and full of metal. Non-drive side was clear and green, cone had a small amount of pitting -...
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    Widespread Giant motor creaking problem - time for a recall?

    Interesting find David. I don't think the designed free-play they refer to is responsible for the creaks we get on our bikes. Personally, I wouldn't leave a creak in the BB area. There's a lot of force being transmitted down there and bad things happen quickly when play develops. Ovalised motor...
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    Quick-E+

    Sorry to hear about your bike Alan, that sucks. I think the 2019 Quick E+ was a great year - the Fastroad that replaced it was only supplied with a 400W battery. Maybe a hard tail mtb would suit you better? Similar price bracket as a commuter, but better off road. WFH suit you? Seems to be the...
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