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Wow-did not know that!

Hi There PedalUma - Thank you for the response. I checked and my L2 only has the Torque sensor and a throttle but not a cadence sensor. Roger

Thank you, Jeremy-this makes perfect sense and I get it now! Yes, it was ghost peddling that I was referring to :) Roger

Hi Jeremy, Thank you very much. I tried what you suggested and could the results that you mentioned on P2 and P3. Definitely felt the difference. Is it correct to state then that unlike my old Rad, where going up assist levels didnt require me to pedal any harder, on a bike with a torque...

Hi There I recently purchased a Level 2. It's a very different ride from my previous ebike (Rad City Plus 5) which seemed to always have the motor going and made peddling easier, I like the feel of the L2 as it seems closer to actual riding and I get a very good workout from it, plus battery...

Closing the loop here and thanking everyone who responded. In response to Carcosa View question. I have had a number of issues with my RadCity Plus which, while under warranty Rad was great to address. My issue is that I am not mechanically inclined, so I need help getting parts replaced...

Thank you very much MrGold35!

Wow!!! Thank you very much for the picture. This is great-I've looking at the video and kinda pulling my hair out (not really, none there to pull). Any tips/suggestions since the video doesn't cover this new controller? Also, any concerns with it being exposed to the elements-how has it been...

Hi all - anyone purchased <or given replacement> the new controller for the Rad City Plus 5? My 2-year-old one is being replaced with the new design/upgraded controller. It should be shipping out this week, but I got the following message from Rad support after my order "our controller is a new...

Update - Rad sent me a new UI Display unit and I installed but unfortunately continued to have the same issue. Working with Rad tech support today they determined that (like some of you noted) this seems to be a controller issue. As My RadyCity Plus 5 is out of warranty I had to pay for the...

Thank you very much for the detailed tips Indianajo. I reached out to Rad and they felt that at this point it's the display and are sending me a new one at no cost to me! I will update this post after I get it and ride around for a while. Roger

Hi There - I have a RadCity 5 Plus thats 2.5 years old. Last week I got caught in a terrible storm-hard rain and lightning for about 90 minutes during my commute home. When I got home, I dried everything off and made sure the battery was ok, as well as the battery cover, which was dry. I...

I have learned a great deal about clipless pedals/shoes and ebike riding from these great conversations, as well as the pros/cons of them. My only experience with them is when I go to spin class but that's on a stationary bike-and even then, I have trouble unclipping sometimes. Have much to...

Thank you so much for all of the details - had never seen/heard about the flat pedal/MTB option.

Hi there - I have a Rad City 5 and am looking to switch out from the standard pedals they came with to a clipless pedal setup. I would like to know if that's possible on an ebike and if so, are there any special considerations to factor, as well as any general recommendations for brands and...

Update-Rad Tech support reviewed the videos and determined that I have a defective rear brake assembly, which they will replace. If there are any markings indicate what brand I will update this thread. On a very different topic. I am always encouraged by the generosity of people who share...

Great point-and thank you. I will call them and see what they say!

Hi Jabberwocky-thank you so much for the details and easy to understand explanation. Rad asked that I send them videos showing what the levers look like when I squeeze them. I will report back on what they find and suggest.

Thank you FooFerFoggie & Tomjasz -The levers feel like they are bottoming out but they will come to a stop. I have also opened up a support ticket with Rad now that I have a better understanding of brakes.

Hi There - please forgive the unsophisticated attempt at trying to figure out what I need to do. I purchased my RadCity 5 Plus in May 2022 and have put about 2,000 miles on it so far. I had it installed/built and delivered to my home. Very happy with the bike, which comes with hydraulic brakes...