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My 2020 Superdelite came with the key shown on the right side of your picture and it is called “YourPlus”.

I installed a new front sprocket today and as you said Ken the wear was very obvious and I would say significant. Perhaps one of the reasons for such wear is that the front sprocket is aluminum which is soft and will wear with grit between the sprocket and belt like sandpaper. The rear sprocket...

In early 2020, I had the same idea for a retirement “gift” - Superdelite GT Rohloff with Fox Float and Kiox Cockpit. This was in the early days of Covid and my purchase was made “online” and involved phone discussions with the bike shop. The Superdelite is a wonderful bike and you will love...

Ken, thanks! l have been looking at the wear on both sprockets and they are definitely looking well worn (approximately 16,000 km on them). I will need to change them before I start cycling again this spring. I will probably need to get a new belt as well.

When the belt broke it was a clean snap and I don’t think it was a wear issue. I was biking along a flat stretch of path and came to a road which had an uphill section which was part of my route. When I hit the hill, I was in 10th gear (Rohloff hub) and “eco” power. Rather then gear down (which...

When my belt broke early in 2021 (after about 9,000 km), I could not find any local source for a replacement in Canada. My bike shop suggested SJS Cycles in the UK. They had the correct size for my SuperDelite and shipped promptly. As David suggested, you need to know the number of teeth for...

I have had my Superdelite with Rohloff hub since April 2020 and currently have experienced 15,200 km of great biking. I have changed the hub oil myself twice over that time and have not experienced any leaks. I love the Rohloff hub; it shifts perfectly and is matched well to the Superdelite.

When you re-tighten the large torx screws use 15Nm torque (a T40 size). The "tensioner" has nothing to do with setting the actual belt tension. You need the rear wheel on the bike since the axle is what is actually being adjusted when you tighten the tensioning screws (3 mm allen key). As...

I have a Superdelite and purchased the Basil Miles MIK pack for the rear carrier. It is waterproof and fits/works perfectly for me. Regarding the dropper post - I do not have one and have no issues with reaching the ground when I come to a stop.

As with any bike (regular or eBike), you will need to carry out regular maintenance that is “normal wear and tear” therefore outside any warrant. If you are comfortable with maintenance (e.g.,brake pad replacement, belt tensioning, tire tube replacement) then as others have said it is worth...

Alaskan - that is exactly the krikit that I purchased (Amazon for $28 CDN). There were others for way more money. I did not find the app all that successful.

Adjusting the tension on the belt was very easy. Tools needed: torx T40, 3mm Allen key and gates krikit tension gauge (I purchased the “v-belt“ version on Amazon which is much cheaper than the one for the non v belt). First step measure the current belt tension (target tension is 28-40 lb)...

Mike - I have also been looking for specific instructions with no luck but I did find a YouTube video showing the process on a different bike. My bike shop indicated that you need a T40 torx wrench for the screws on either side of the frame and they need to be tightened to 15 Nm torque when the...

Mike - there are two large screws on either side of the rear frame where the wheel is attached (yellow arrow in picture). These need to be loosened to make the adjustment. The red arrow shows where the adjustment screw is located on either side of the frame (seen from the back). This will...

I put 7400 km on my 2020 Superdelite Rohloff last year and towards the end of the season I was also experiencing the belt "slipping" while going up hills. It was easy enough to put the belt back on as you have found; however, based on a discussion with my bike shop and referring to the Gates...

I put 7400 km on my 2020 Superdelite last year (April - November) and absolutely love the bike. I did start to experience the belt slipping issue after I replaced my brake pads. The bike shop that I purchased from suggested it was either poor belt tension or mis-alignment and sent me the...

I am not sure other than the connected pads are really easy to replace since you do not need to use a retaining screw

I just replaced the pads (front and rear) on my superdelite. The front brakes (MT5) came with the 2 piece pads (joined together). My understanding from the Magura site is that the 2 piece pads are designated as "9" with Performance or Comfort. The "8" refers to the single pads (i.e., need to...

I have a 2020 Superdelite and today I tried both front and rear brakes while I was pedalling - power is not cut off with brakes applied on the front, rear or front & rear at the same time. Only brake light comes on when the brakes are engaged. When you are braking, you are also likely...

I do not have a front rack on my Superdelite which I ordered earlier this year. I did not need a pannier bag so I purchased the Basil Miles MIK bag for the rear rack. It can hold all the items I need to carry and it is waterproof. The bag fits the rack perfectly.