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He did not charge for the initial tune-up, which I guess is standard for all new bike purchases due to stretching cables etc. It's always a bit of an ordeal at Greenpath. The website says to text them, and if you get a text back, it's the next evening, and it says to call the shop in the morning...

I have not, thanks or the tip! I'll give it a try. 👍

If you swap your brake pads for the ones I linked to, your brake issues will be solved. The factory ones are terrible. I bought my bike at Greenpath in Brooklyn, and I had the tune-up done there as well. It's a one-man show, and the owner definitely marches to the beat of his own drum. Not the...

Congrats on your purchase! I bought a Cross Core in the summer and have about 700 miles on it so far, mostly a 20 mile round trip commute in NYC. After about 200 miles, all the cables had stretched out (as expected) causing diminished braking and surprise gear shifts. The front hub developed a...