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Ebikemotion support recommended to replace the extender battery, in case I use one, or the main battery if no extender is used. In either case, battery is the issue. The more you have the worst your problems may be!

Sadly the error resurfaced a few days ago, after 4 successful cycles. I ran the procedure of discharging and recharging a couple of times but the error code is still there. Worst, while running with the error, the assist level can not exceed level 1, so to deplete 25% of the battery before...

Had the same issue with a Bianchi Aria e-road that uses the same ebikemotion components. In my case the problem was due to the initial charge not being performed at 8+hours as stated in the manual. This, eventually gave me the exact error code as you. I ran the bike until it reached a 74%...