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What FlyKly doesn't seem to understand is that we want the SmartWheel to succeed. If they work with us, their customers, we'll be the best and cheapest promotion they'll ever get.

"Kale" originally answered, and seemed sympathetic, even helpful. Then Adam took over and turned me down on the second email. I want to repeat, in case FlyKly sees this, that they are losing goodwill for what would be a handful of $$ by refusing to send me a second charger. Yes, I bent the...

Further update: I recommend avoiding the FlyKly Smartwheel, and here's why: Sadly, after many emails, FlyKly determined that I had caused the connection problem and they declined to help. Here's the thing: The charger connection is tiny and very hard to connect. In trying to connect the...

Update: The customer service staff at FlyKly is trying to help me remotely. With the 8-hour time difference, it's awkward, but I'm hopeful. Sadly, I can't put it on eBay because it doesn't work. That's the problem. I love the concept and enjoyed the initial 3-4 rides. My son, an avid cyclist...

I've had mine a few months, and I'd never buy a FlyKly Smartwheel. Good news: If you have disk brakes, you can keep the front brake. Other good news: When I received it, the wheel assist kicked in the first 3-4 times I rode it. The bad news: It no longer provides any assistance. The "whirrr"...