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Ok, I see similar experiences with how after sales works at Carbo's. and I must concur that their communication is slow, sometimes contradictionary and frustrating since I could make out myself from day one that replacing the controller would probably do the trick. They kept on asking new...

Hello, we ordered a Carbo x in november and received it 3 months later by the end of february and have a similar problem.The bike worked just fine and after a short period it just won't power up. That is to say, only the "walking-mode" (which allows a user to walk next to the bike and the motor...