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Good luck Allan, New e-bikes are supposed to be a great deal of fun, and yours will be much more fun when it is working right. Mike Colorado

Thanks for the help and information. Hope you'll keep us posted on any additional tips. Two additional questions: Any problems with the mud/sand working into the bearing (actually a question about how well sealed the bearings are)? Which tires are you running? I have trouble with the rear...

Specialized does it right, usually. Make sure you read the review "link Turbo" Are they actually available, or is it something which isn't going to show up for several months? Mike Colorado, USA

Welcome to a great way to getting around. Most people recommend a change in saddle. Hopefully your dealer can help fit you to a saddle. You may need to shop a dedicated bike shop (REI stores do a good job). I purchased the Jumper, because I wanted full suspension. Try riding awhile before...

Suggest the dealer try swapping out the torque sensor (that silvery plate on the rear drop out). You should be getting power on the hills. I'm a Neo Jumper owner which has the same motor/sensor/controller; the bikes have the power to climb. It wouldn't hurt to also have used chain lube on your...

Good point Marc. We are talking about cleaning the bike so water doesn't get in the motor. Always good to protect the derailleurs though. Mike Colorado

Thanks for the advice. Is it best to lean the bike down on the right side? Do you wash with the battery in or out? Mike Colorado

EddieJ, Could you elaborate on the "drowned" motor. I'm starting to do some more stream crossings, which sometimes have been deeper than I expected. I doubt I submerged the motor as I was mostly just getting my feet below water level at the 6 O'Clock position. I hope to benefit from your...

Thanks all for the very kind replies. I look forward to updates. I think what EddieJ is asking for seems reasonable although I'd opt for 70% in eco mode given a choice. Today I was running on the last bar after only 8 miles on my 9 amp-hour battery. It was through deep mud, snow, and elevation...

Best wishes as you find ways to battle back. The best change I made on my 26" jumper was to get more aggressive tires. I went with a store brand from Performance Bike they call the Forte Pisgah, which supposedly is made by Maxxis. Not a perfect change, but still more predictable than the Rapid...

I'd be interested in finding a way to reduce the boost in Eco Mode for my 2014 Easy Motion NeoJumper. I've read discussion that this may be possible, but have not heard from anyone who has actually done this. I believe I have a 2014 "Lite" NeoJumper, 26". I think the current setting is about a...

That's a great looking ride! Mike

I always appreciate the great reviews you post. It sure helped me. Always happy to connect if you are in Colorado. Mike Colorado, USA

Thank you for the reply. After more measurement and consideration it does not appear a 2.5" tire will fit. The cables running to the motor and rear derailer are the limiting factor. I found the original Rapid Robs loose on our local mix of sand/dirt/ruts, and have switched to a 2.3" wide store...

The Maxxis Minion has the reported dimensions of 26" x 2.5". Does anyone know if this wide of a tire will fit on the NeoJumper 26" version? Thanks for looking, and I appreciate any comments. Mike, Colorado

The full suspension of the Neo Jump is very helpful for me. It certainly is worth the extra money. It does give you better control of the bike, and improves comfort. The battery is very secure (almost too secure as it is hard to remove), and will handle any suspension set-up. Keep back enough...

Thank you for the hint. Mike

That happens to be the same chain cleaner device I'm using. I got the tip on using Mean Green from the 2nd youtube clip you posted. It's our mud season here, so a hose is the only solution. I don't want to cause ruts, so I avoid most of the muddy tracks. But any trip off pavement finds a few...

Thanks for the idea on writing the distributor. I'll give that a try. Mike Colorado, USA

Thanks & I wax my car also. Chain has been good so far, although I am going to wash it down with Mean Green and a chain cleaning attachment soon. I've been using the White Lightning Wax lube, but am going to use the Finish Line Dry Teflon because I think it may be longer lasting. The front chain...