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When I walk my bike forward the pedals turn with the bike instead of having a free wheel action. I'm unsure of the cause, but am guessing some type of dirt is in the free-hub. I have some understanding of how to take apart and clean a free-wheel, but am not sure of the difference in cleaning...

I had similar types of concerns before purchasing a Jumper. Be sure to do some test rides. Like yourself every dealer was 3-4 hours distant. The bikes do still pedal with an acceptable level without power, but it is very rare to ever run out of power. The batteries will last longer if we don't...

I tried the Haibikes and prefer the Jumper. I find the suspension better.

NeoJumper 9amp-hour battery: I get around 8-10 miles before the battery is drained, never going beyond Eco mode. Elevation gain around 1,000 feet (or 300 meters). Rocky, rutted roads. I try to go uphill using a high cadence, lower gear, in hopes of prolonging battery life. Uphill speed is...

Measuring chain wear let's me know I need to plan to replace the chain on my 10sp NeoJumper sometime in the next few months. Any opinions on chains? Other hints on ordering a new chain are appreciated. I know I need a 10sp chain for the NeoJumper (at least I think I do). I know I'll need to...

I found this link helpful: http://www.pinkbike.com/news/Tech-Tuesday-Silence-That-Squeaky-Disc-Brake-2011.html About 20-30 very hard stops from the 15-20 mph range eventually solved the squeal. Previously I had touched up the rotor using a scotch brite pad, but the hard stops seemed to actually...

After much thought I simply ordered a battery powered Cree. Very bright. It's rated at 1200 lumens. It seems somewhere in that range. I've had it since July, and seems to hold up so far. I have not pushed it past one hour of use, but that is a long ways...

I am using the bike mostly off road with some rather steep and muddy conditions, so do expect fewer miles on pads. I can visually see pads, but still not really sure how thin to allow before replacing. So, no squeal warning? I also brake more heavily with the rear brake to avoid front fork...

I have the hydraulic brake system on my NeoJumper. What are the indications for when it is time to replace brake pads? Do they have a "squeal" indicator like car pads? Does increased brake lever depression mean the pads are wearing out? Thanks for any insights. Mike Colorado, USA

No problems so far with my NeoJumper 2014 purchased in March (26" wheels). I do ride frequently in rock garden situations. Hard enough I threw a rear wheel significantly out of round, but it didn't break any spokes. A good mechanic was able to bring it back into align. I have tried to watch...

I've found the original set-up acceptable on the NeoJumper. Front is 42-32-22. I notice Shimano makes a 48-38-28 which I think would fit (likely under $100), but I'm rather happy with my current gears. I have noticed more wear on the front ring than I experienced with my Specialized Stumpjumper...

Thanks for the help. I do have a torque wrench and find it very helpful. No LBS so I do most of my own maintenance. I am still puzzled how to access the bolt which adjusts the stem/headset. Thanks again. Mike Colorado, USA

I find the throttle useful when walking my bike up steep hills. I do have the setting at "no assist" when doing this to avoid unexpected acceleration. Mike Colorado, USA

Fantastic looking bike. Mike Colorado, USA

Thanks for the exciting new models. I find my 26" Jumper about as large as I can handle. It looks like the full-suspensions are all 27.5 or 29 inch tires. Will the 26" still be available? I'm at the time in life where I start shrinking; I used to 5'11" and seem to nearer 5'9" these days --...

My handlebar easily twists on the front stem of my Neo Jumper. Tightening the 2 hex bolts located on the front stem seems to be the right way to tighten the handlebar. 8 N-m is written near the bolts. Are these bolts supposed to be tightened to 8 N-m ? I'm also wondering how to adjust the...

Give it some more time before diving into switching gears. I have the Jumper, and use it off-road. I use the entire gear range. Keep in mind there will be a time when you misjudge the battery and need to come back on your own power. It finally happened to me yesterday. I was very happy I had...

Great to have you here. Hopefully many of us here can act as ambassadors for e-bikes. After a few people try my Jumper they realize they had misconceptions. I'd love Emotion to fine tune the boost system. I understand Stromer has 10 levels. Most of the time on my 2014 Jumper, Eco mode is higher...

2nd the mirror. I tried some others, but the Mirrycle mirror is terrific.