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The 'Reset' Procedure Evans/Trek told me to use on the charger was a joke. It was simply unplug the charger and plug it back in till it worked, which could take 20-40 attempts. I did get a replacement charger after a month, however shortly after that my bike also died. I left for work with 100%...

Will have too. Unfortunately The store I bought it from 'Evans Cycles' which, I have found, are seriously poor at customer relations. I did have another issue that Evans failed to resolve. I had to talk directly with Trek to get a fix.

I have a one month old Trek FX+2 that died this morning. It had a full charge and I was out riding to work and around 4km into my commute the assist died and all the LEDs on the handlebar controller went out. I turned it back on and got 5 green LEDs, then when I pressed the plus button to up...

TLDR: Trek FX+2 won't charge, no LED on charger, bike charge lights initially come on for 5 seconds then go out. Was told charger needs resetting, but no idea how you do that. Video of issue below. I have a new Trek FX+2 commuter bike and since day one I've had some charging problems...