Search results

Personally I would have paid the local dealer for the repairs to save the hassle of travel, and then played hardball with Wisconsin about the additional expenses, probably would have been $300 or so. You are going to have to take the bike back to get a refund in any case, no one is going to...

I get what you're saying, and believe me I do have sympathy for the hassles you're going through. But something about the "limited Stromer network" critique doesn't add up. Didn't you say there was a Stromer dealer near you, but you chose to go to Wisconsin to save money? Couldn't you still go...

Did the dealer ask you to bring the bike to them? I believe they did. This means they are still working with you. The fact they are far from where you live is something you accepted when you entered into a contract with them. Stromer has a product with a comprehensive warranty that is supported...

Your bank is required to investigate your chargeback request. Be advised that if the merchant says they have offered to work things out with you, such as by offering repairs or asking that you return the item to them, then the request will be denied. If they make no response within I believe 30...

As I understand it, Stromer uses the T-Mobile network in the USA. The situation seems somewhat analogous to that of someone who has a 2G phone that will become useless except for wi-fi, and the service provider has offered a discounted upgrade option. Except that here Stromer has no control...

The bicycle drivetrain being placed in front of the motor leads to an arguably more natural pedaling experience, as there is no translation of power occurring as in the case of a mid-drive. Many cycling enthusiasts prefer the feel through the pedals and drive train. The rear hub motor of a...

It seems like you had issues in August, September, October and November, based on your posts. I agree buying from a dealer far from where you live is probably a bad idea. If you get a replacement bike, be sure someone who knows what they are doing sets it up.

Sorry to hear you are still having issues. For context, I also own an ST2S and it has been a dream. It was set up correctly to begin with by a dealer with lots of experience with Stromers. The few issues I experienced have been resolved with no difficulties. I read through your posts on this...

I think the biggest difference in riding feel is actually from the wheels and tires, the ST3 ride is really smooth steering whereas the ST1X is more nimble and perhaps a little rougher ride. They are both fun rides.

I like the Tern brand in generally, and though I haven't seen the HSD yet except online, I would expect it to deliver for you. The smaller wheels will climb better, all other things being equal. I do like the active line plus motor, if you can find a bike you like with it I wouldn't hesitate on...

I guess I would wait for the 2020 models, the new Delite especially looks very interesting with the new speed motor and integrated batteries. Some of the torque specs will be printed on the individual parts. The rest you should be able to find by googling the part itself. People seemed not to...

The black looks WAY better in person than you would think. I would go for that. The green is pretty cool too, if you can get one of the remaining limited edition bikes. White is ok, but kind of bland and will pick up lots of marks over time.

Which Stromer dealers have it available now? I've been told it will be available in August.

The Stromer ST1X is a great bike and priced at $4999. The Gazelle CityZen Speed is $3999. Either would be great for your needs. Also consider the new Benno Boost Speed at $4800. That would be a great camping platform also.

The Stromer OMNI app gives you a fairly significant level of tweaking capability.

Be sure to let us know how it works out!

It could be a good choice. It is a new model and hasn't really shipped in sufficient quantities for there to be a lot of data as to how it performs in the real world, what technical issues there might be etc. As well as how users really like the bike. I find this concept of bike really...

I don't think you can damage the battery the way you describe. So it is likely defective. If the manufacturer doesn't cover it under warranty, I'm not sure why anyone would want to buy a new battery from them. Maybe you damaged the battery some other way. Or there could be another problem. Not...

4km isn't far, so the smaller battery of the Gain won't matter. It is really conceived of however as a bike for road enthusiasts who just want a little help uphill, and otherwise intend to be riding above 25kph under their own power. Not as a commuting platform. I like the stealth look and idea...

If I were going the rebuild route I would probably opt to do it myself. Quality control in Lithium-Ion battery packs is everything. If you want to do two batteries it might be worth it. Although you will probably invest way more of your time than it is really worth. I would more likely just...