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I too went to lengths explaining about the differences in bike types and precedents (e.g., commuter rail systems, European systems) but to no avail. I too found a sympathetic and clear-minded interpretation of the policy at the station level but when my separate query reached the senior...

Mike Leroy: from whom at AMTRAK did you receive information that "motorized" bikes are permitted on board with the battery removed? My own recent inquiries, which have (perhaps unfortunately) gone fairly far up the AMTRAK chain of command, reveal that AMTRAK officially excludes motorized bikes...