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2020 Fastroad EX not "seeing" Energypak Plus
Me as well. After this last firmware update, the app finally recognizes my bike and actually works.- marcjlmd
- Post #10
- Forum: Giant Forum
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M
2020 Fastroad EX not "seeing" Energypak Plus
Follow-up to my original post: I took my bike to the LBS store (where I purchased it). They did a firmware update to the bike which corrected all the problems. Now, the bike recognizes the EnergyPak Plus, shows the "extra" range, and functions properly from the main battery as well. Nice work...- marcjlmd
- Post #8
- Forum: Giant Forum
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2020 Fastroad EX not "seeing" Energypak Plus
The firmware on my bike was "updated" by the bike shop that installed the EnergyPak Plus. That was 2 weeks ago. Now waiting word from Giant on warranty replacement. I am not optomistic. Marc- marcjlmd
- Post #5
- Forum: Giant Forum
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2020 Fastroad EX not "seeing" Energypak Plus
I just tried the EnergyPak Plus on my Fastroad E+EX Pro. What I found was no communication with the EnergyPak Plus when plugged in (main battery had plenty of juice). What was incredible to me was that frequently, like every 3 miles or so, I would lose assist nearly completely. I could turn bike...- marcjlmd
- Post #3
- Forum: Giant Forum
