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I've spoken with a Stromer rep, and he said the only way to resolve the issue is to buy a new computer for ~$100. :\

Had a weird thing happen to my 2013 Stromer ST1. I had it locked with security pin enabled, then the mini computer/display battery died. After replacing the battery, it has forgotten the PIN I gave it! It didn't reset either, so the default 1234 or 0123 don't work either. I opened the computer...