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Thanks to all of you for your helpful suggestions! And for understanding this predicament. I'll keep you posted on how things go...

Just had a terrible experience with California Bicycle in La Jolla (California) where I purchased a Stromer ST2S, and the experience with Stromer wasn’t much better. As people in this forum know, a big part of what is attractive about the ST2S is its “connectivity” via the Omni system. This...