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Sorry. There is ZERO excuse not to communicate. I am with Tom on this 100%. He made a sale. He collected the money. He has an obligation to keep the customer in the loop if deadlines have come and gone. It is not Wookiee’s job to continue to cater to him if he is not providing details on why...

What saddle are you going with?

No updates at all?

The issue was less about the delay and more about telling them that the money would be there in 24 hours and then disappearing for a few days. Happened again last friday, was told that another grand would on be refunded on Monday and then no money or word since. When people are told that they...

That 30 day rule is interesting. Seems like my reading of it is that as soon. As bike can not be delivered within 30 days of given timeframe the customer must consent or be refunded within 7 days or face a fine of up to 43k per offense. Acme you are the attorney, maybe I read the 30 days thing...

Acme you truly have no idea what you are talking about. All you have to do is read the title on this board. Does that feel like you are investing in a bike that you are responsible for r&d costs? Any interest in committing to pre-launch price for a limited run hard tail superbike ? Round One...

I look at the top of the page and this is listed as the Watts Wagon sub forum under a critical product availability header. If this is not the place for people to 1. discuss the problems they are having with getting their bike or money and 2. inform other potential customers of problems that...

Actually, for the hydra black, he is exactly just a middleman holding your checks. My biggest problem with watts wagon is the way they are going about it. Let me give you an example from this past week. On Friday Pushkar came onto the founder's forum and volunteered that he would be sending the...

What was your order number? How much behind Wookie were you?

30 days since you requested a refund and you haven’t even gotten acknowledged? I would be contacting cc company asap. That is just wrong. It is one thing to reach out to you and ask if they can have a timeline to refund your money. It is another to stick their head in the sand and act like...

Monitoring inventory is not the problem. Did you not see the last update. Their was literally 10 bikes being built. He knows exactly what he is waiting for. Motors, paint, controllers, frames, all that is bullshit. He is waiting on money. He can’t be honest with you for fear you will back out...

It is a shame to see such a promising company head down this path. I would tell my credit card company to charge it back and be done. You paid for a bike that never got delivered. No reason why they wouldn’t do that for you and ww really has no recourse.

Tostring, I am not sure there are always tracking numbers. Your motor came in the fall. Wooks bike went into paint twice. Hell, even my Helios frame was “shipped” until it didn’t exist. Have to wonder if the updates are worse then the news. I am sure ww monitors these forums. Even when they...

It will be interesting to track their supply issues. I know that they restocked the x1 numerous times in the last 12 months.

Sad to hear that Wonder if there was any chance the motors were going to be here last week? I ordered a m600 and m500 motor at different times this summer. Both times they were at my house within 3 weeks. Yet ww can’t seem to get one in for over 6 months. During the whole founder's process, I...

I do not know why watts wagon continues to do this. Stop giving timeframes if you cannot or will not meet them. Constantly setting an expectation and not meeting it is very disappointing. The last update on here said that they were waiting on motors that would hopefully be in dec. 4th. Wookie...

I thought I remember there being some hope that would work. That’s a shame. That is really all a commuter type bike would need.

Wow. I take it all back F'ing. You breathe new life into this message board. Please keep posting. Even my wife (who has never seen this board) thinks it is great. What does that have to do wire fraud?

Pushkar. There are a lot of things in business that we have no control over. Customer service is not one of them. It does seem like a slap in the face when you see ww pumping some nicely produced Facebook add, but unable to find the time to let someone like Wookie know why his bike is getting...

Wookie did they follow up with you today? Being told your frame was painted a month ago and that it was in paint now is a real slap in the face. Seems like they think so little of you that they are not willing to take the time to see where your order actually is either this time or on 10/5...