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Yes, C7 here, two units, and same issue always... veeery frustrating and I know a lot of users with the same behaviour

I upgraded to 17.5Ah and it is awesome! I am unable to empty the whole battery even after riding It for a whole day

Thats totally “normal” with the moscow. I have suffered the same hundred of times and I tried replacing motor, controller and display... lot of users are suffering from the same problem and it is very frustrating. I read somewhere that the only solution is to upgrade to the c6bb display, that...

Any bike can fail when you are miles away from home (trust me... I have lived it... several times, several brands xD). I find the ncm a really reliable bike but this is only my experience. I have used it even for some downhilling :D It looks to me as a controller or display issue. They will...

You can go 2.35, that's the wider tire I was able to fit and use without problems. However front will accept something a little wider, maybe 2.4 or so.

You need to try another charger to discard a battery problem. This usually happens when the battery cannot reach the full charge state :S

Hi! I have done more than 4000+ miles on my ncm moscow plus and never had that problem... check all connections (display, motor, ....) but if everything is ok it could be the display or the controller. Contact Leon Cycle, they are very good at support.

Giant Battery in very good condition (almost perfect): 44 cycles and 97% health The black matte cover has some scratches but can be painted or replaced with yours or new (~30€) Everything ready to plug and play! Will be sent in 60% charge mode for secure transport :) International WARRANTY...

MY20 has two additional sensors (6 instead of 4)

No no, my bike is MY19 ( auto mode not supported ) but I got my motor replaced recently and I was expecting a MY20 motor, however that dit not happen xD

The one :)

I also have a 2020 ant+ controller that I bought as a spare part and it is not working neither. I believe this was a confusion on my side because I saw a MY20 hardware revision number on the app and I thought this was a motor hardware revision number but it is a controller version number. So...

I think that the hardware version number is related to the controller not the motor xD

I have tried several methods: - Power down after going to zero assistance - Long press on power up - Long press on power down Thx

#1 Hi! As you may already know (I have opened some other threads about my motor replacement), my 2019 Fathom E+2 pro had a motor replacement some weeks ago. My hardware version was 2018xxxxx before the replacement, now it is: Software version is 20191231004 and Hardware is 20190100000 I had...

This user has a similar “issue”. Probably not a problem but an annoying noise:

I am not 100% sure, but I can remember the same whine under heavy torque on the original motor, and only sometimes... That's why I think it can be normal and depending on each motor... Thanks for your experience, very helpful!

Yepp... exactly, the original motor did not sound like that but as long as the motor is running fine they won’t replace it again. Hopefully It will work fine forever or will break again and I’ll get a new replacement. However not all motors sound the same And I have heard something similar in...

Thanks I just did that and everything is working smooth and correctly just like the original one :) I usually ride with helmet with speakers so not so noticeable :D

No, I only have one button. Mine is the reention dorado plus battery: https://s.alicdn.com/@sc01/kf/H8fc0a76549ff402ab993085c22f60dc5z.jpg