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Not really, around 600 miles.

Hi, I need some help regarding a Quick E+ 2018. When I commute the power mode to Sport (I have ECO, Normal, Sport) I hear some creaking sounds when I pedal. This is happening only in Sport mode and rarely in the Normal mode if I push it hard. Any advice regarding what I can do to stop that...

I am having some issues with the brake calipers. They make a metallic creaking sound when passing over small bumps in the road. I am 100% sure it is from the brakes as when I move them by hand they make the exact annoying sound. I feel like the safety pin is two small and they have to much play...

I use an ABUS A6000 Bordo Alarm. I know that with the proper tool a thief would be able to cut the links but with the added alarm hopefully will scare him off.

Can you recommend some pannier bags that won't require me to sell a kidney and can be fitted on the factory rack? I don't want to buy the MIK rack or any additional piece of metal, as I already carry the bike on the stairs and don't want to add extra weight to it.

Hi, I own a Giant Quick E+ 2018 I am having some issues with the RideControl app, I am not able to access the Tuning section, is not displaying my battery level, and exact bike type. Also when I am connected the bike display shows some kind of a loading process, and the controls become...

Can you provide more details about option 2. I am also interested in doing that.

I ordered one from Giant, it should arrive in a month or so. I charged my battery from a lab source which has the option to set the amperage and voltage. I charged at 41.8 and 2 amp. I noticed that after charging I got an A4 error on my screen and the mileage did not update when I was switching...

Thanks for reply Jim. Unfortunately the fact that I live in Romania is a pretty big limitation for me as a lot of sellers from Amazon don't ship their products here or in case of the Lunacycle the transport costs 65$ which is pretty expensive in my opinion. We have a website similar to eBay here...

I managed to loose my charger for my Quick E+ 2018. I live in Romania and is quite hard to find a charger for Giant, but there are plenty of Bosch chargers for sale. Do you think I can buy a Bosch one and change the connector. Connector is easy to find as XLR 3 pin connectors are used by...