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Another question. I notice that when you get to a certain battery level (blinking red light), the bike seems to restrict the motor power, perhaps to power level 2? And then when you get the triple blinking light, am I right in thinking it drops down again to power level 1? Is there any...

Well, the shop said they took it for a 30 min ride and couldn't replicate the issue. But they upgraded the firmware. On the plus side, they didn't charge me. Took the bike out yesterday, and it didn't do the 'lurching', so... perhaps it's fixed? Or perhaps it will just do it next time - it is...

Just thought I'd chime in with an issue I haven't seen mentioned here. I have a Cannondale Tesoro Neo SL EQ (so many letters...) with a Mahle X35 (not X35+, as far as I'm aware) and almost from new, it does this 'lurching' thing. When going up a steep hill, the power cuts out, just for a beat...