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Could you elaborate on what the "same product defects" are? I searched this thread for more details from you, but didn't see any.

The first bike (S/M) has arrived! It works well so far. Looking forward to the next one, and the two rear-racks on backorder.

The website should be http://www.surface604bikes.com. It now appears that http://www.surface604.com redirects to that site. The website is broken with respect to the larger 14AH batteries. If you try to put a 10AH battery Shred into the cart, everything works fine. If you try to put a 14AH...