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After three days my motor was working again. Before the motor stopped working, I had the bike outside when it was raining. Maybe some contacts got wet. After three days inside everything was fine again. The guys in the shop also had no idea what happened. There is no way of reading out any error...

Hi, same problem here. I have an Orbea Gain. Everything is working fine. I can switch on, connect to app, enable the lights. But the motor is not working. No error in the app. I can even hold the down key to enable the motor to drive up to 5 km/h or so. So the motor is working. But no support...