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I haven't updated in quite a while. My bike has been performing well. I've put about 1700kms on it. In fact, we bought a second one for my wife. What prompted me to post was my first flat rear tire a few days ago. With the mid-drive and the quick release wheels, it was SO EASY to repair...

rmyers - Are you refering to the audio dialogue? Yes, you can turn it off. Same screen as you turn on charging for the micro usb or adjust light brightness. Icon is the side profile of a head. Toggle through the options of the head. The icon with the voice bubble speaks. Without the voice...

Update...I got my bike back - Urban Plus - motor was cutting out when under torque for 0.5 seconds every two or three pedal rotations. I had perhaps 50-60 kms on the bike. Bike store was top notch (Cit-e-cycles in Vancouver Canada). They did not yet have the diagnostic equipment for the...

Hmmm - started having a problem with my Urban Plus after about 50kms. Started to notice the motor seemed louder and had more vibration than I remembered. No biggy, but I made a mental note. My bike's problem: I don't know if it is related to the vibration noticed above or not, but on...

A few additional observations comparing rear hub (past ebike) to mid-drive (Urban Plus)... I'm wondering what is the most efficient way to ride this bike. Coming from a rear hub motor, I rarely used anything other than the smallest three gears (of eight) on the rear cassette. As long as I was...

Following up on this Q: User question... Has anyone tried setting up more than one phone for their bike? Is that possible? Can I setup my wife's phone for when she uses the bike? Having played with the interface a bit I see there is a 'hub sharing' setting under you bike settings...

Hi All, I just bought this bike as well. I am a daily commuter (about 10km each way). Coming from 4 years on a BH Emotion Neo Xtrem. I like the bike. There are a few differences I'm adapting to between the rear hub motor (Xtrem) and the mid drive. Today was my first ride into work. I'm...