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Hi Luis, thanks for your interest. I already initiated a ticket and got a quick answer from Natan (Juiced Bikes). Today he is sending me a replacement "Receiver / Downtube Battery Lock Interface Set for Current Series / Wide Format" to try. I was planning to buy it myself, but Juiced Bikes...

I am suggesting the use of some mitigating method (strap?) even before noticing a power down. If after power up, you hit the battery with your hand from the right side and the power goes down, this is a signal that you may need to take action now. I think this should be tested from time to...

Thanks again, Bruce. Reid proposes to float the frame port connector (contrary of what support suggested me), and I agree with Reid, but I also think it should be "spring-loaded" from the back, perhaps adding a piece of high density foam. Until I receive a better idea from Juiced, I will tie...

Reid, I read your report about the battery connection. I agree that the frame port connector should float, but I think it should be spring loaded from the back to assure that the connectors are really mating. Have you had any permanent solution by Juiced Bikes? Thanks for your postings.

Thanks Dunbar, I appreciate your input. Can you tell me what type of velcro did you use and where did you put it? Is it a self-adhesive velcro? I can live with a 6-months fix until I (or Juiced) finds a better way. Thanks!

Thanks, Bruce. I read all the messages related to poor battery connections, and also the extended explanation of Tora Harris regarding this issue, and the promises he made regarding future improvements, but the problem still remains at least in some CCXs. I have to assume that Juiced is...

This is a new CCX bike with just 100 miles. The battery locks in place with the usual click and operates normally. Biking on a bumpy road the display goes off. A gentle hit with the palm of the hand on the left side re-establishes the power, after the power-on sequence (pressing the display...