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This will be an issue I think. Although I'm sure it can be ironed out. For the life of me I can't understand why the ebike companies can't just be completey 100 % behind their product. I'm 50/50 on tomorrows delivery but I'm erring on good faith and fingers crossed. I'm just glad I didn't blow...

Oldboy. You can download the manual from the Newgen website. I'm assuming a printed manual will come with the bike. Now it seems that the warranty is nullified by any "modifications" made to the bike. Which includes ADDING A THROTTLE!!! Surely adding a throttle provided by the seller, as an...

So Sorry OmNomNom, I forgot to say... the bikes are advertised as "designed in London". Make of that what you will. They've probably got generic stuff like the Kenda tyres, etc. Made in China. WHat I have got reservations about is the hub. But we shall see! British Leyland and Norton motor...

I will do. So far I've been impressed with a) the phone feedback before I placed my order. b) the genuine attitude that Newgen have. My mate raised the issue of "a new startup company might have multiple problems with service, parts etc". So I weighed it up and went for it. Spoke to them...

My thoughts exactly! The super73 they were promoting on Instagram had the worst welding I've ever seen. There seems to be an issue with the customer service too. Obviously bikes are built to order and fulfilling orders during this crazy pandemic must be difficult but the bikes ain't cheap, so...

Update (of sorts!!!!) Just got home from work to find a "sorry we missed you" note from TNT. Its my bike! So scrolling through my emails I find all the tracking details. The bike was sent out yesterday. Drats! I'm kicking myself now like. Anyways I'm making sure I'm in for redelivery on Monday...

Hi all. I ordered the 345lite (cadence) on 19 June. It hasn't arrived yet. I've had the usual feelings of "buyers remorse" of course. Lol. Mainly because there isn't much in the way of reviews etc. The YouTube vid hasn't been up long, indeed I only caught it yesterday. I spoke with Laurie from...