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Me neither again. Unfortunately i was one of the early backers and there were no reviews at the time. Later I also tried to cancel the order because the delivery of the bike was several months delayed, but it wasn't possible... Anyway, you live you learn :)

No insult taken. I totally agree that mistakes happen to everybody. I’ve shared the facts about the accident and the screenshot I sent was of a public conversation on Mate’s Facebook page. If they wouldn’t have deleted the comments you could still read the whole conversation. However, I’m not...

@JoePah no idea unfortunately, that's why I'm trying to investigate what could be the cause. I was hoping Mate would have helped me with this but obviously not :)

Thanks! I'm fine now and almost fully recovered. The accident happened months ago. First Mate actually appeared friendly and said their insurance would take a look into this. I waited for months just to know that Mate is not responsible because I didn't insert the nut. Obviously I had installed...

Thank you for your replies! @rich c I assembled the bike with my partner together, it was my first real ride with the bike when the accident happened. You're right, the nut could have been lost earlier or at the moment of the accident but nevertheless it was gone. I checked the bike again and...

Hi! I wanted to share my experience (first and last) with the foldable Mate e-bike. During my very first ride with my Mate bike, after 20km of cycling the front wheel suddenly fell off when crossing a small curb. The quick release system had failed and the wheel popped off. I landed on my...