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I have no idea yet! I can't get them to respond! I actually went to their support page and started emailing them, replying daily to what is now every support email (by Country) but no one responds. I can see it was delivered though, as one of the emails show an email relay that basically...

Sadly, I can not say anything great about the folks at COBI. They are horribly unresponsive and apparently don't understand how to run the company. It is such a shame because I love the product idea. They may go down as just another example of a great company that could have been, but...

Did anyone figure out how to get the COBI battery out? I’ve tried, but it doesn’t seem to want to budge. I suspect it isn’t charging, possibly because of the little plastic piece I see in the video. Thanks!!