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I guess mine isn't the same problem. My noise isn't a creaking noise - it sounds like a meat grinder. You can't hear it for blocks, but you can easily hear it from about 3 bike lengths away. I guess on the upside, people know someone is approaching from behind, but I'd rather call out "on...

I'm glad I'm not the only one. I have a Giant Road E that I bought in April 2017. It was so quiet when I bought it that nobody really knew it was an ebike. It started making noise early this year. I took it in last May and the motor was replaced. The new motor is even louder than the first...

I've owned the Giant Road E for almost 2 years. I absolutely love it. I actually HAVE used the smaller front ring. Sometimes I'll ride with groups that don't go at a very fast pace. So "off" is an option. It rides very nice with the power off, despite it's weight. Going up some hills, the...

Yeah the tires are both. Went from 32 to 38 and got Schwalbe Marathons. While it's a road bike, I rode it on the Lunar Kanza - in Emporia, Kansas, home of the Dirty Kanza - and I really like riding gravel and wanted a tougher tire.

Thanks....I thought I could trick it by plugging a phone or some other device into the charging port, but it shuts it off immediately when I did that. Something odd that started happening on mine a couple of weeks ago....on a full charge with my Road E in Eco mode, the range showed 99 miles...

I have a Road E and the manual says to totally discharge the battery once every 3 months. I have it down to 1% but the display still lights up....is this what Giant calls "totally discharged", or should I wait until the display no longer comes on? If it's the latter, is there some way to get...

I just bought a Giant Road E. I am 60 years old and didn't take the best care of myself over the years. I took up cycling a couple of years ago and worked my way up to doing 30 miles rides at about 13 mph. It was a goal of mine to join some group rides, but they ride about 18 mph for 50...