Cheap e-bike maker refuses recall as CPSC tells riders to get rid of it immediately

[Dave Rocks]

The US Consumer Product Safety Commission (CPSC) has issued a stark warning to riders of the Ridstar Q20 and Q20 Pro electric bikes, urging owners to stop using them immediately due to a serious fire risk. But in a troubling twist, the manufacturer has refused to cooperate with a recall.

According to the CPSC, the issue stems from the bikes’ lithium-ion battery systems and associated wiring, which can ignite and pose a significant fire hazard. The agency says it is aware of at least 11 incidents involving fires linked to the e-bikes. Those incidents include one reported burn injury, five cases of smoke inhalation, and two instances of property damage totaling more than $40,000.

The bikes included a 48V20Ah battery, and advertisements even included a UL logo, though we’ve seen previous cases of cheap e-bikes fraudulently displaying the UL logo in their advertisements despite lacking any official certifications from UL. While there has not been any statement from Underwrite Laboratories about Ridstar specifically being one of these companies, it is exceedingly rare for such low-cost e-bike manufacturers to have actually obtained UL safety certifications.

The CPSC warning was issued on March 19, 2026.

https://electrek.co/2026/03/23/chea...sc-tells-riders-to-stop-using-it-immediately/

 

[stompandgo]

We just took one of these in for repair today. I have notified the shop owner.

 

[Dave Rocks]

We just took one of these in for repair today. I have notified the shop owner.

WOW Get that thing out of the shop.

 

[Max Black]

Man, that is absolutely terrifying. 11 incidents and the manufacturer refuses to recall? That’s criminal.

The fake UL logo is the worst part—you really can't trust what you see on the listing for these budget bikes. Stories like this are exactly why I don't trust charging cheap lithium batteries inside my house anymore.