Recent content by windtrix

I got an email today that said I should expect to get my bike in about 2 weeks! Original shipping time frame was end of August. If I get it by the end of September, I will consider myself lucky.

Update! I sent an email to Sondors explaining my disappointment and the new (4 days) customer service manager called me. Honestly, to get any kind of response, let alone a call when I didn't even ask for a response was very impressive. In my opinion, the main difference between all of the bike...

I don't have any problem with the delay, but I think it would be fair to accept deposits rather than have to pay the entire amount months in advance. It's not like it is custom made especially for me like furniture or something like that. There seems to be high demand for their bikes so they...

To top it off, I asked for a confirmation on the shipping date, which they confirmed by email and then got an email the next day extending the shipping date.

RE: Fold XS Delays. Delays are one thing, using our money for months is not OK. I don't care what the reasons are for the delays. They should not commit to dates they have no control over. They are committing to shipping dates by charging our credit cards immediately for bikes that aren't...

I was not clear about a couple of things. The only time I will be on hills is 2-3 blocks on pavement to and from the beach. No riding on soft sand. Once at the beach, I might have to go a short distance on soft sand, but I am hoping I can walk it if necessary. I had not seen that video before...

Yes, I am going to rent one of the e-bikes this week. All, of them are 4 inch tires so I won't be able to test the difference between those and 3 inch. I will ask him about the brakes. That won't be a deal breaker either way, but it kind of concerned me when I saw a discussion about adjusting to...

I am not sure why I didn't mention the Fold XS. I must be on info overload because it is #1 on my list after the first go round of research! In fact, I decided to ask these questions before I revisited my favorites to make sure I was considering the most important points. I think the only minor...

I am going to be riding on firm sand near the water for the most part, not a path. I did not know about wax dip and lube. That's very helpful and I will look into that. I did not know about the motor output being misrepresented, but makes sense to increase sales where there are limits. I just...

I’m going to be riding my bike almost exclusively on beaches, but will encounter hills to and from the beach. I can’t seem to find exactly what I need in one bike. After much research, I know what I should be looking for, but not sure of priorities. I’m a bigger gal, so I need a powerful motor...