Recent content by Sarah.Burnett

That's the first thing I thought of. I tried unplugging it and still the same thing happened.

Hi, I wasn't able to post a video, so I pulled out a couple of pictures to make it clearer what the above problem is about. I didn't find a person who had the same problem as me, so maybe the pictures will help. As I mentioned earlier, from when I press the button on the ride control, the whole...

I‘ll try. Thank you very much for your help.

The problem is that I am from Croatia, and in my country there is not a single service that can help me, I have literally tried everything. I read that Giant motors are quite expensive. Do you know if replacing the motor would surely solve that problem?

Yes, I found out that it has a chip that allows it to improve the operation of the engine, to go above the set speeds. Do you know, if possible, how Gaint could reset it?

Hi, I bought a defective bicycle (Giant Trance X E+ 2 pro 29). I've only had it for a month and I'm trying to fix it. The bike had a chip on it that has now been removed. The problem I have is that I can't turn on the bike. When I put the battery in and try to start the bike on the ride...