Recent content by Jen

Yes I too have used the grease which appears to be working, the bike shop is also replacing the battery as the last time the error occurred the battery lost power each time I reset. On a half hour ride while experiencing the problem 6 times battery power was as at 93% on start of ride and went...

I will pass on to guy at bike shop but they have sold many & mine is the only one with any problems which first happened within 6 weeks from purchase, can’t hurt to try though & an easy fix if it works. Thanks heaps.

I have had this problem too, I live in New Zealand. First happened after 800kms bike shop did diagnostics and couldn’t find anything, after it happened again lots of time they finally replaced the connector wire from battery to motor. Problem solved ! Nope after another 800kms E10 E20 error...

I bought a Merida ebike in Nov 2017 & after 6 weeks & 900kms got the E10 error followed by the E20 error, stopping the engine, this happened on & off for a few days I took bike back to retailer & they ran it though diagnostics but nothing showed, eventually after weeks of recurring trouble they...