Wow ! hassle over a rim, that is a real show of we don't care ! It is a very competitive market these days you figure manufacturers would bend over backwards to serve a customer when they dump thousands on a bike they can't ride for months now.
My riding partner had his frame crack last fall and after much trouble and headache he got it warrantied. Last night the new frame broke in the same exact spot as the first one which is right on the seatpost down tube right above the weld.
Is this a common issue with Bulls Bikes ? He is not...
I put them all M8 and M6 back in, did not torque it just tightened it and then did exactly like the directions said. I have never cared to research what holds it inside and why it requires a " tap " but did not care once it worked :)
Once I got it to wiggle a little I realized it was hitting...
I have removed mine twice now.....not much of a tap does not take much !
Make sure it is not hitting the frame slightly when trying to get out, mine was had to wiggle it.